Intelligent CIO Europe Issue 4 - Page 102

GET TO KNOW “ our customer success; how we can better understand and support our customers. I think both of those areas are common to all companies developing software. How do you deal with stress and unwind outside of the office? I’m an avid cave diver and underwater photographer. I am a keen traveller and enjoy new experiences, from Snowshoe hiking in the Alps, to dry caving in the UK. If you could go back and change one career decision, what would it be? I’d give relationships and politics a greater focus. I’ve learnt, with hindsight, the importance of investing in relationships and keeping them current. Ensure that people are comfortable with the direction being taken; make sure that, when there are problems, people know they can come to you with them; invest time in getting to know the different stakeholders across the business to understand the role of IT across different business units and how it can help them achieve their goals. Ultimately, this is crucial and – especially with the rapid adoption of new technologies – needs constant attention. What changes to your job role have you seen in the last year and how do you see these developing in the next 12 months? CIOs are seeing a shift of budget for technology out of the IT team and into the business units, which has made owning financial control much harder. Marketing, for example, will purchase the technology that will enable it to achieve what it needs, but this makes it harder for the CIO to keep hold of the purse strings and be accountable for technology spend. Gartner predicts that, by 2020, large enterprises with a digital focus will see business unit IT increase to 50% of enterprise IT spending. This will further disrupt the traditional CIO role, requiring them to transition into the role of a consultant and influencer that works with business units to ensure they are getting the best value and not buying overlapping offerings. Visibility will be crucial to achieving this. CIOs need insight into who is using what, what GARTNER PREDICTS THAT, BY 2020, LARGE ENTERPRISES WITH A DIGITAL FOCUS WILL SEE BUSINESS UNIT IT INCREASE TO 50% OF ENTERPRISE IT SPENDING. resources are unused across the business and how existing assets can be better optimised to deliver true value to the business units within budget. What advice would you offer somebody aspiring to obtain C-level position in your industry? IT is a technical role and you can spend a lot of time thinking about how it works. However, it’s the business element which is crucial for aspiring IT leaders to understand. Tech underpins everything, so you need to understand what value you can add to each business function, rather than how clever a piece of technology is. n What are the region-specific challenges when implementing new technologies in Europe? The regional challenge I face in Europe is the increased focus on privacy by design. With every new technology going through a data privacy impact assessment and security assessment, this has led to some suppliers being faced with tough questions. This is an outcome of the GDPR that has generated more awareness on privacy, which you can see with the recent Facebook revelations. )%9Q11%9Q %<)ܹѕэ