Intelligent CIO Europe Issue 03 | Page 44

business ‘‘ TALKING //////////////////////////////////////////////////////////////////// So this is mainly about addressing a problem waiting to emerge? That is part of it, yes, but if we take a more systemic view it becomes clear that if a manufacturer were to start with a greenfield development, they would take a very different approach. Fortunately, it is now possible for those manufacturers to adopt a greenfield approach while preserving their current investment and without incurring huge risk. So how can IT help? The IT industry is much more progressive than the OT industry, that isn’t a criticism, but a consequence of its nature. As IT is at the forefront of developments, it has been the first to benefit from developments such as cloud computing, high-availability hardware platforms, open source software and more recently, virtualisation. Of all these trends, virtualisation has the potential to transform Industrial Automation and the way manufacturers use ICS functions and OT. What exactly is virtualisation? The term virtualisation really covers a range of technologies used to abstract the interface between hardware and software. Under virtualisation, either or both the hardware and software can be represented by another technology. Often, virtualisation will refer to running more than one operating system on the same hardware platform, perhaps even on the same processor, but without any loss of performance or reliability. Virtualisation allows software running on a common hardware platform to replace bespoke hardware that may be difficult to maintain, for example. The virtualisation of features in this way allows the functionality to be maintained even if the underlying hardware and software is changed. Doesn’t the manufacturing industry already use virtualisation? To some extent, yes, some ICS manufacturers use virtualisation to run systems that might normally run on a PC, such as a user interface. However, the needs of industrial automation go much further and often demand a real-time response in size-optimised footprints. Until recently, virtualisation technology was unable to meet these needs, but that is changing. 44 INTELLIGENTCIO Technologies are now available to ICS suppliers that can scale down to the size of a regular Distributed Control System (DCS) or Programmable Logic Controller (PLC), this is putting virtualisation at both the centre and the edge of industrial automation. How can virtualisation help the adoption of new technologies without disrupting existing processes? This really involves two things; the adoption of new technologies for new systems and the migration of existing systems to those new technologies. Because legacy systems are often proprietary containing large amounts of intellectual property, it can be difficult to migrate them to new platforms. What is needed is a non-disruptive way of updating systems and virtualisation achieves this in two ways. An increasing number of ICS suppliers are joining the Open Process Automation Forum, managed by The Open Group. This consensus-based group includes end-users, suppliers and standards organisations and is committed to developing an open, standards-based architecture for process control. Virtualisation would allow existing functions carried out by PLCs to be ported to new platforms through a combination of on-premise servers and edge devices running ‘software-defined’ functions. “ THE REAL ISSUE IS THE LOST OPPORTUNITY TO INCREASE EFFICIENCY AND PRODUCTIVITY THROUGH THE ADOPTION OF NEW TECHNOLOGIES. In addition, ICS suppliers are now supported by a growing number of tools for developing and testing systems in a fully-virtualised environment. DCS and PLC manufacturers are developing these virtualised solutions to enable complete systems to be created even without any target system hardware. This means that very soon it will be possible to virtualise legacy proprietary functions. More suppliers are anticipated to start offering this following the introduction of lead examples, such as the Industrial Internet Control System (IICS) announced by GE in 2017, which virtualises a number of industrial automation functions that were previously realised in proprietary hardware. It seems like virtualisation has many benefits from an engineering point of view, but does it make sense from a business perspective, too? The business case for virtualisation is perhaps even stronger than the engineering advantage. The adoption of virtualisation in industrial automation will lower the Total Cost of Ownership, extend the lifetime of an ICS and result in fewer disruptions, while enabling easier integration of new technologies; ultimately that all adds up to improved operations. Of course, these are all end-user benefits; for suppliers it presents more of a business challenge, as their installed customer base will ultimately be less reliant on their solutions. The opportunity for suppliers is to deliver better support services at a lower cost, as this is ultimately what will drive customer loyalty. Support is something that many end-users really want and need but has, in the past, often been cost-prohibitive. The adoption of virtualisation will enable suppliers to develop and deliver high-value services at a lower cost, which should ultimately enable them to secure more business rather than less. Virtualisation is a technology area that has the power to truly enable the Industrial IoT. Manufacturers should now be talking to their current and prospective ICS suppliers to find out how they intend to employ virtualisation in the future. In turn, those suppliers should consider how virtualisation will help them adapt and continue to grow in the world of the Industrial IoT and Industry 4.0. n www.intelligentcio.com