Intelligent CIO Europe Issue 02 | Page 19

Orange launches first fully unlimited mobile subscription in Belgium SAS joins forces with Belfius Bank to innovate with data O range Belgium has announced the launch of the first mobile subscription with unlimited mobile data volume in Belgium. As from €40/month, on top of unlimited SMS and calls, the Orange Eagle tariff plans will now include unlimited mobile data to allow customers to surf carefree and more freely without being restricted by data usage limits. Orange Belgium surveyed over 1,100 customers and it became apparent that the great majority of intense users wanted an unlimited mobile data bundle. Orange Eagle and Eagle Premium tariff plans are to be fully unlimited and will be implemented automatically. A recent survey of Orange revealed that there’s a big demand for a tariff plan that offers unlimited mobile data as: • The use of public Wi-Fi connections is frowned upon. Especially searching for the right password (63%), a slow connection (51%) and the difficulty to connect (44%) are barriers customers face that means they don’t like to surf on public Wi-Fi. • 8 in 10 people have to adapt their mobile data use so that they don’t breach their limit, something that 2 in 3 people are unhappy with. Orange’s investments into its network hope to guarantee a very qualitative experience for its customers and are made to offer speed and capacity to the growing demand for mobile data. Orange is therefore able to guarantee the required network capacity for an unlimited experience. Today, Orange 4G network covers 99.8% of the Belgian territory. On the business market, Orange offers Business Everywhere 100GB. With Business Everywhere 100GB, employees can literally work everywhere on all their devices via mobile data. Business clients can now enjoy the benefits of a complete solution to make work life easier thanks to an extra 100GB of mobile data, including roaming in the EU and at a continuous full speed. www.intelligentcio.com B elfius has expanded its relationship with SAS to build and execute its digital strategy. Fuelling innovation with data will help Belfius become the bank of the future and the leader in customer experience. Belfius is the fastest-growing financial institute in Belgium when it comes to mobile activity and it has garnered a huge amount of data. As Geert Van Mol, Chief Digital Officer at Belfius Bank & Insurance, stated at the 2017 SAS Forum Belux, “This data is the starting point of the next wave of innovations. Using data for innovation will be a long and never-ending journey, which starts with the centralisation and integration of this data, while continuing to focus on customer experience. The most rewarding projects that will turn data into additional revenue are yet to come, but they will make a huge difference.” The SAS Platform will be the foundation helping Belfius to speed up innovation and accomplish these projects. Spanning data management, exploration and visualisation, predictive analytics capabilities and governance, SAS will allow Belfius to turn data from anywhere in the organisation into valuable insights that can be used in multiple domains like sales, risk management and marketing. The SAS Platform and its SAS Viya capabilities, such as embedded artificial intelligence and integration with open source, will allow Belfius to combine speed and governance while also focusing on superior customer experience. Anne-Marie Glineur, Chief Data Officer at Belfius, explained this next step in the relationship: “We believe in SAS as a strong ally not just because of their decades of experience in analytics and data management, but also because SAS keeps investing in the newest technologies. They also reflect with us about how we can face current and future challenges to stay competitive in a rapidly changing environment.” INTELLIGENTCIO 19