Intelligent CIO Europe Issue 17 | Page 63

CASE STUDY Case study ////////////////// OST improves visibility, scalability and control at low cost Reliability is fundamental for building a solid vendor-customer relationship and is imperative for achieving great success. OST selected Opsview Monitor to support its Site Reliability Engineering (SRE) methodology and to improve its relationship with customers. OST’s MSP Manager, Matt Glenn, elaborates. SP www.intelligentcio.com M an ag e r, Ma tt G l enn INTELLIGENTCIO 63