Intelligent CIO Europe Issue 17 | Page 13

Belgian cybersecurity agency finds no threat from Huawei TWINSET curates a sophisticated customer experience with Oracle Retail B elgium’s centre for cybersecurity has found no evidence that telecoms equipment supplied by Huawei Technology could be used for spying. The agency, which reports to the Belgian Prime Minister, had been tasked with analysing the possible threat posed by Huawei, which supplies equipment to Belgian mobile operators; Proximus, Orange Belgium and Telenet. “Until now, we have not found technical indications that point in the direction of a spying threat,” a spokesman for the agency has said. Global market leader, Huawei, is the target of a campaign by the US which has barred it from next-generation 5G networks due to concerns over its ties to the Chinese government and says other Western countries should block its technology. However, Germany has rejected these demands to block Huawei’s technology. The country has set tougher criteria for vendors supplying telecoms network equipment, but stopped short of singling out Huawei, instead saying the same rules should apply to all vendors. Germany’s Chancellor, Angela Merkel, has reiterated that the government is not planning to exclude Huawei from 5G contracts in the country, despite pressure from the US to do so. “There are two things I don’t believe in,” Merkel said during a speech at the Global Solutions Summit in Berlin. “First, to discuss these very sensitive security questions publicly, and second, to exclude a company simply because it’s from a certain country.” T WINSET curates a unique assortment of women’s ready-to-wear fashion, shoes and accessories sold online and across renowned Italian, European and Russian cities. As the company continued to grow, it realised that the importance of maintaining harmony between delivering high-quality clothing and excellent customer service was essential. With Oracle Retail’s modern point of service (POS) technology, TWINSET can open more boutiques and corner stores that meet international requirements, while delighting sophisticated shoppers with associates that are informed and ready to help. “We want our consumers, the brand and our associates to be in harmony when they enter the store. By putting intuitive and modern technology at our associates’ fingertips, they can focus on the customer and delivering a seamless omnichannel www.intelligentcio.com experience,” said Federico Tamburini, IT and Logistic Director, TWINSET. “Oracle also enables us to quickly rollout new boutiques by leveraging the international and localisation capabilities inherent in the solution.” In the recent New Topography of Retail report, nearly 6,400 European consumers surveyed prioritised knowledgeable in-store staff (73%) as one of the most compelling attributes of a shopping experience. Oracle Retail Xstore Point-of- Service will empower TWINSET associates to deliver on the brand commitment in store with inventory visibility, customer intelligence and seamless transactions. For example, from a tablet, an associate will be able to easily pull up a customer’s recent transactions to get a sense of their style and make suggestions on new merchandise or easily order an out-of-stock item from the website and have it shipped directly to the customer with no hassle. INTELLIGENTCIO 13