Intelligent CIO Europe Issue 15 - Page 42

FEATURE: BUSINESS MOBILITY ////////////////////////////////////////////////////////////////////////// The introduction of mobile solutions within the workforce is allowing for improved scalability, flexibility and productivity. Leigh Moody, SOTI UK MD, talks to us about the importance of businesses adapting to a mobile workforce to keep up with the pace of Digital Transformation in the modern age. M obility is having a profound impact on how global organisations are operating. It has changed how people and businesses connect, transforming customer service and remodelling how businesses manage their mission-critical processes. With access to increasingly powerful mobile devices, intuitive and immersive applications and robust networks, the way organisations structure their workforces has significantly changed. With more than 50% of the workforce now mobile – representing 1.7 billion workers – mobile solutions are no longer a luxury but rather a necessity for many workers to perform well. Be it field service technicians, delivery drivers, nurses or first responders, many of these workers are frequently dispatched to remote The rapid rise of business mobility 42 INTELLIGENTCIO