Intelligent CIO Europe Issue 15 - Page 18

NEWS Getronics wins major global contract with Intersnack Orange Belgium comes out on top for mobile capabilities in Belgium G lobal ICT services provider, Getronics, has won a major seven-year contract with Germany-headquartered savoury snack leader, Intersnack, the holding company behind more than 20 well-known brands, including Hula Hoops, funny-frisch, Chio, McCoys, POM-BÄR, KP nuts, Estrella, Vico, and ültje. Getronics will deliver and manage end-to- end global IT infrastructure, including Service Integration and Management (SIAM), end-user computing services, networking, hardware and software, security and service desk. This infrastructure will provide the essential foundation on which Infor, Intersnack’s chosen provider to deliver its ERP cloud applications migration project, will provide a business process solution. Intersnack has grown both organically as well as through several acquisitions, bringing a variety of economies of scale to local, country-based businesses. Each acquisition includes additional IT infrastructure and services, which has led Intersnack to the point where a single platform and environment is now required, onto which it can migrate all existing systems and build future ones. This will ensure that the economies of scale Intersnack brings following an acquisition, can extend quickly and seamlessly to day-to-day IT and business process applications. Henrik Bauwens, Chief Executive Officer at Intersnack, said: “While centralising our IT operations is a vital step in our growth strategy, within the last nine months we have taken decisions that hand over the majority of responsibility for our country- based IT to a small group of global partners. “Outsourcing our infrastructure to this degree is a very clear expression of our confidence in Getronics’ capability to deliver and manage the foundations, platform and infrastructure we need, on a global scale, so we can continue to grow Intersnack’s brand portfolio and overall business even more successfully.” 18 INTELLIGENTCIO L CC’s latest independent performance benchmark in Belgium confirms Orange Belgium’s networks are outstanding for voice and data services. Orange Belgium was even awarded an official certificate for its mobile voice and mobile web browsing networks as well as the most reliable file transfer in both metropolitan and rural areas of Belgium. LCC International provides technical services, including consulting, design, deployment, performance and operations, and maintenance services for the largest mobile network operators worldwide. More specifically, it also issues independent mobile network benchmarks to measure the performance against major competitors in Belgium. An official LCC Certificate is declared if the results on the specific measured KPIs are better than the competition. In December 2018, LCC’s European branch conducted an independent performance benchmark measurement, commissioned by Orange, in 22 metropolitan areas of Belgium: Antwerp, Brussels, Charleroi, Ghent, Liege, Aalst, Bruges, Genk, Hasselt, Kortrijk, La Louviere, Leuven, Mechelen, Mons, Mouscron, Namur, Ostend, Roeselare, St-Niklaas, Tournai, Turnhout, Verviers and on the surrounding areas and roads as well as in the metro of Antwerp and Brussels. The experts at LCC International measured the three main voice service operators over 2G and 3G technologies and tested data services on smartphone devices in 2G, 3G, 4G and 4G+. The results confirm that Orange Belgium provides the best mobile voice experience (94.5% compared to 93.3% and 81.8%), mobile web browsing (87.2% compared to 85.6% and 85%) and most reliable file transfer (up to 99.7% success rate compared to 98.7% and 97.9%) in Belgium. n