Intelligent CIO Europe Issue 14 | Page 44

FEATURE: DISRUPTIVE TECHNOLOGY ///////////////////////////////////////////////////////////////////// To manage data at this staggering scale and to efficiently find the data you need from this massive tsunami of data, new data management techniques are essential. Using technology to transform the approach to data management and overcome these obstacles will leave businesses in a far better position to successfully evolve. Two technologies that have the capability to deliver massive disruptive change in this area and across the whole organisation are Artificial Intelligence (AI) and Machine Learning (ML). Krishna Subramanian, COO at Komprise Businesses realise that leveraging data to better understand and serve their customers will make them more competitive. As a result, companies are trying to become more data- driven. But in order to accomplish this, they need to be able to easily find and extract relevant value from their data. The challenge is that data footprint is growing astronomically. According to the analyst firm, IDC, the sum of the world’s data – the DataSphere – will grow from 33 zettabytes in 2018 to a mind-boggling 175ZB by 2025. To put this into perspective, one zettabyte is one billion terabytes and an average desktop computer has half a terabyte of storage. So, this would be equivalent to 350 billion desktop computers’ worth of data being generated in 2025. Nearly every industry that uses data has a massive opportunity to be disrupted by AI and ML. These technologies are disruptive enablers because they have the potential to transform technology that is essentially low-level automation today, into intelligent, learning systems. Therefore, the big benefits of AI and ML are higher levels of automation, simplicity and efficiency – greater than what has been seen before. the business value of AI will be about new revenue possibilities’. AI’s reliance on data is expected to lead to significant transformation in the data management industry. Adaptive automation and Machine Learning will enable data management software to perform in smarter ways by observing and leveraging patterns. AI-based data management will start to be able to think outside the box, offering more intelligent ways to manage business needs. Applying analytics and Machine Learning will enable data management software to observe the unique constraints of an organisation’s environment and ‘learn’ to work smarter by adapting its algorithms This is supported by research firm, Gartner, which predicted in 2018 that that business value derived from AI would amount to almost US$3.9 trillion by 2022, adding that it ‘promises to be the most disruptive class of technologies during the next 10 years due to advances in computational power, volume, velocity and variety of data, as well as advances in deep neural networks’. Gartner stated that customer experience would be the primary source of derived business value in the early years, but new revenue will ‘become the dominant source’ by 2021, ‘as companies uncover business value in using AI to increase sales of existing products and services, as well as to discover opportunities for new products and services. Thus, in the long run, DATA IS THE LIFEBLOOD OF MOST ORGANISATIONS AND BEING ABLE TO TRANSFORM HOW THIS INFORMATION IS MANAGED, STORED AND COLLECTED WILL ALLOW THE ORGANISATION TO INNOVATE. 44 INTELLIGENTCIO www.intelligentcio.com