Case study
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Unified IT Service
Management for one of the
world’s leading universities
Esteemed university, the University of Cambridge,
needed to offer a high-ranking service
management solution in order to fulfil its
delivery ambitions and the way to do this
was through the cloud. Intelligent CIO
Europe spoke to Steve Hoensch, Head of
Frontline Services, UIS, who let us know
how the Ivanti system was implemented
to benefit the university.
Ste
ve H
o
68
S
ensch, Head of Frontline
INTELLIGENTCIO
C
S,
UI
,
s
i ce
erv
www.intelligentcio.com