Intelligent CIO Europe Issue 11 | Page 68

Case study ////////////////// Unified IT Service Management for one of the world’s leading universities Esteemed university, the University of Cambridge, needed to offer a high-ranking service management solution in order to fulfil its delivery ambitions and the way to do this was through the cloud. Intelligent CIO Europe spoke to Steve Hoensch, Head of Frontline Services, UIS, who let us know how the Ivanti system was implemented to benefit the university. Ste ve H o 68 S ensch, Head of Frontline INTELLIGENTCIO C S, UI , s i ce erv www.intelligentcio.com