Intelligent CIO Europe Issue 11 | Page 28

TRENDING decreasing among global businesses, with only 52.4% of organisations maintaining full compliance in 2017, compared to 55.4% in 2016. Regional differences are highlighted, demonstrating that companies in the Asia- Pacific region are more likely to achieve full compliance at 77.8%, compared to those based in Europe (46.4%) and the Americas (39.7%). These differences can be attributed to the timing of geographical compliance rollout strategies, cultural appreciation of awards/recognition, or the maturity of IT systems. By business sector, IT services remain on top when it comes to compliance, with over three quarters of organisations (77.8%) achieving full status. Retail (56.3%) and financial services (47.9%) were significantly ahead of hospitality organisations (38.5%), which demonstrated the lowest compliance sustainability. With businesses often leveraging PCI DSS compliance efforts to meet the security requirements of data protection regulations, such as the European Data Protection Regulation (GDPR), this gap between the various business sectors that deal with electronic payments on a daily basis is significant. “ “PCI Compliance standards are slipping across global businesses and this simply can’t continue,” said Rodolphe Simonetti, Global Managing Director for Security Consulting, Verizon. “Consumers and suppliers alike trust brands to secure their payment data, so we must act now to remedy this state of affairs. We urge businesses to reassess their measurement methodologies for PCI control effectiveness and to concentrate on managing the sustainability of their data protection.” Control effectiveness and sustainability are essential Simonetti continued: “Verizon has been at the forefront of cardholder data security since 2003, working closely with the PCI community to advance PCI DSS compliance. “Based on our expertise and work in the field, we have developed nine factors which help businesses sustain their compliance levels. Our aim is to provide a clear structure and methodology to firstly help compliance personnel, but also equip them to open compliance dialogue with their board members, making the narrative easier to understand. For compliance processes to be effective, they need to be driven from the top, but often progress or challenges are not clearly communicated or understood by executives.” Verizon’s nine factors of control effectiveness and sustainability support the 12 key requirements of the PCI DSS standard and are as follows: • Factor 1: Control Environment: The sustainability and effectiveness of the 12 Key Requirements depends on a healthy Control Environment • Factor 2: Control Design: Proper control operation to meet DSS security control objectives depends on sound Control Design • Factor 3: Control Risk: Without ongoing maintenance (security testing, risk management, etc.), controls can degrade over time and eventually break down. Mitigation of control failures requires integrated management of Control Risk • Factor 4: Control Robustness: Controls operate in dynamic business and ever- changing threat environments. They must be robust to resist unwanted change to remain functional and perform to specifications (configure standards, access control, system hardening, etc.) • Factor 5: Control Resilience: Security controls can potentially still fail, despite adding layers of control for increased FOR COMPLIANCE PROCESSES TO BE EFFECTIVE, THEY NEED TO BE DRIVEN FROM THE TOP, BUT OFTEN PROGRESS OR CHALLENGES ARE NOT CLEARLY COMMUNICATED OR UNDERSTOOD BY EXECUTIVES. 28 INTELLIGENTCIO www.intelligentcio.com