Intelligent CIO Africa Issue 07 | Page 44

FEATURE: ERP Allied Mobile revamps supply chain with Epicor Analytics Heath Huxtable, Executive Head of Braintree, Vox Keith Fenner, VP Sage Enterprise Africa and Middle East Aside from the economic uncertainty that political instability brings to the region, Epicor’s Marais sees amongst manufacturing customers that in Africa there tends to be a focus on revenue generating projects in order to compete against cheaper imports from countries such as China. This takes emphasis away from revenue saving projects, such as improving efficiencies with an ERP system. Huxtable sees that despite technological advances, the barriers to ERP have merely evolved, rather than disappeared: “Historically, communication infrastructure was considered an inhibitor but with the advent of progressive ICT frameworks across the continent this has been “Modern business management software is agile, modular and rapid to roll-out. They are designed to support modern ways of working.” 44 INTELLIGENTCIO S outh Africa based Allied Mobile is a cellular product distributor and third-party logistics provider for the mobile telecommunications industry in Africa. Epicor ERP was implemented to centrally manage Allied Mobile’s business operations based in multiple countries and geographic locations. Allied Mobile began expansion of these capabilities by upgrading to the latest version of Epicor ERP. Designed as a standardised, scalable method for mining data and centralising operational functions, the newly updated system was developed to address real-world scenarios. It also uses a new mobile framework that provides information to virtually any mobile device. Johani Marais, Epicor, Channel Manager Africa mitigated. Previously there was a general lack of awareness but with access to information becoming increasingly easy through the Internet, potential buyers are doing research and they are generally becoming aware of solutions available without the need for companies to do any marketing of products available.” Huxtable now attributes budget as a dominant challenge for enterprises today: “The majority of these products are denominated in foreign currencies, the currency cost for every product can make the product fairly expensive for African businesses. Limited skill set available in-country, coupled with a niche skill set required, as well as consulting costs tend to make up a significant portion of the total ERP system.” n Objectives and implementation Prior to starting an ERP implementation, a vendor such as Epicor will engage with the end user through a detailed workshop to understand business challenges, their vision, and where they want to be. This includes a gap analysis, where the vendor solution will fit in, and the risk. Based on this discussion the vendor identifies the solution and the road map. “With Allied Mobile, we have gone through that process and one of the key solutions that was implemented was the analytics. This was to allow them to look into different aspects of their business from stock availability, www.intelligentcio.com