Intelligent CIO Africa Issue 07 | Page 42

FEATURE: ERP Bringing order to the chaos with ERP systems Enterprise resource planning systems provide the solid foundation and efficiencies needed to leverage new technologies in the digital landscape of today’s business. O rganisations globally are looking to capitalise on digital technology and with Africa facing rising global competition, it is becoming more important for African enterprises to drive efficiencies through the business and gain better access to real-time information to support their decision-making process. That’s the word from Keith Fenner, VP Sage Enterprise, Africa and Middle East. Fenner highlights that against this dynamic backdrop, we are seeing African organisations step up their IT investment and embrace the need to modernise business with next-generation business management software. 42 INTELLIGENTCIO All-inclusive Heath Huxtable, Executive Head of Braintree at Vox, claims that by nature, ERP systems are industry agnostic and the benefits of an ERP system can be realised across all industries and by all scales of organisations. With ERP systems covering an eclectic range of businesses, customisation is key. Epicor’s ERP solutions are reactive to this and this adaptability is evidenced in Epicor’s versatile customer base, as Epicor’s Johani Marais, Channel Manager Africa states: “Within sub- Saharan Africa, our customers come from a wide range of industries, from packaging to IT hardware distribution, to manufacturing, shop fitting and more. Although our focus is more on the private sector, the Government of Lesotho as well as the Government of Tanzania, including Zanzibar, have been using Epicor solutions since the early 2000s. The Government of Tanzania, for example, has 1,875 Epicor users across 45 ministries and 34 local authorities.” Springboard to new tech As businesses are rapidly evolving in a new dynamic environment, so are the ERP systems supporting them; even helping them to embrace these new technologies, as Marais says: “Businesses www.intelligentcio.com