Intelligent CIO Africa Issue 27 | Page 32

business ‘‘ TALKING //////////////////////////////////////////////////////////////////// Better visibility equates to better decision-making With decision-making so pivotal to driving business growth, information overload represents a worrying development. Making the wrong decision can have serious negative implications for the bottom line, especially when it comes to adapting an export strategy or initiating a new business plan without appropriately reviewing if there is any potential impact on profit margins. Achieving full visibility of operations across the business is key for maximising the enterprise’s decision-making capabilities. This includes having on-demand access to the right information, at the right time. However, according to KPMG’s 2016 Global Manufacturing Outlook report, 43% of senior executives admit they had either limited or no visibility at all into their supply chain – a concerning figure. While no one person can have direct visibility of everything that is 32 INTELLIGENTCIO going on in a company, business intelligence technologies and analytic software – including enterprise resource planning (ERP) systems and manufacturing execution software (MES) – should be used to provide these insights. These technologies work by collecting, distilling, interpreting, editing, and presenting meaningful data in a timely manner, and highlighting issues and areas of concern in a way that is clear and actionable. Making informed business decisions Cutting through the everyday influx of data is an ongoing business need – and systems that can help make decision-makers choose quickly, and wisely, are more crucial than ever before. To eliminate analysis paralysis, businesses need to access contextualised data and present this in a format – in a dashboard, or as graphics or alerts – that users find easy to work with. To simplify this process, all data needs to be stored in a centralised system that can be integrated with other devices – so that information can be accessed across the entire business, by multiple parties. Solutions like ERP and MES make it possible to enable the integration of data across the entire product lifecycle – from design, through to engineering, manufacturing, delivery, and customer service. This gives all stakeholders – from C-level executives to those working on the manufacturing floor – access to real-time and actionable information and insights. Having a filtered view of all this detail will enable decisions to be based on relevant, accurate and reliable data. There is no room for uncertainty in business when paving the way for future growth. By applying analytics to data, decision-makers can swiftly access insights that will enable them to make the right choices to improve operations across an entire business – including customer service and demand planning – and, ultimately, profits. n www.intelligentcio.com