Intelligent CIO Africa Issue 25 - Page 48

FEATURE: DOCUMENT MANAGEMENT We place Ethiopia, Kenya, Tanzania, and Uganda into the East Africa region while the African Development Bank Group groups 13 countries into it. As far as they’re concerned, the region showed a healthy 5.9% growth //////////////////////////////////////////////////////////////////// in 2017 that they say is set to continue into 2018 and 2019. What we see is that, in the countries under our East Africa magnifying glass, 86% of the units sold in Kenya are BW devices, while the number is 98% in Ethiopia, 90% in Tanzania, and 87% in Uganda. Opportunities abound for the print vendors, but they are as spectacularly different from one region to another as the variety of cosmopolitan cultures that call Africa home. n Alaris offers new software subscription and professional services capabilities A laris, a Kodak Alaris business, is expanding its portfolio to provide several convenient and affordable new options for purchasing its award- winning information capture solutions. Alaris Capture Pro Software and Alaris Info Input Solution are now available as one- year subscriptions in addition to existing perpetual licensing options. Affordability is the key benefit to customers. According to a survey conducted by IDC, the acquisition cost of solutions is the largest hurdle for businesses to clear when automating document based workflows. A subscription model offers a lower barrier to entry. Customers can pay as they go and align spending with usage of the software instead of investing in a large upfront capital purchase. An added benefit is that subscription- based pricing gives customers the flexibility to scale up and down based on needs of the business. “Alaris is committed to support clients who choose traditional perpetual licenses as well as those who prefer a subscription- based model,” said Don Lofstrom, President and General Manager, Alaris, a Kodak Alaris Business. Extending the advantage with Alaris Professional Services Professional Services are designed to extend the advantage of owning a scanner from 48 INTELLIGENTCIO Alaris. Alaris analysts, consultants and trainers have a wealth of image science expertise and are committed to delivering technical and operational support to help customers plan, upgrade and optimise their document capture solution. Alaris Professional Services include: • Technical resources that deliver knowledge-based services such as scanner relocation, product installation and configuration • Higher order technology services such as IT systems diagnosis and adoption services that require specialised knowledge about capture systems, IT infrastructure and processes • Strategic consultancy services that deliver the ‘blue prints’ for meaningful changes to the customer’s business environment through system integration plans and solution architecture • Tactical consultancy including training and optimisation services focused on improving operational efficiency and increasing productivity Alaris Professional Services are commercially available in the US and Canada and EMEA regions now and will be available in other regions in the coming months. Alaris tiered on-site services deliver productivity and peace of mind Repair and maintenance service is one of Alaris’ distinct competitive advantages. New tiered on-site service plans are tailored to maximise investment while providing customers with more clearly defined options so they can select (and pay for) precisely the level of service they need. “Our field and remote service team is constantly training to address the needs of well over 100,000 Alaris and OEM scanners across the world,” said Lofstrom. “First-time fix rates greater than 91% means our image science experts not only fix it right, but do so with the minimum interruption to our customers’ business. Alaris is ISO-9001 certified and we only use genuine repair parts. Our unique ability to serve customers around the world with responsiveness, technical accuracy, and professionalism is unmatched in the industry.” Award-winning scanners underpin the IN2 Ecosystem Alaris is expanding its award-winning S2000 Scanner line with the addition of the Alaris S2040 Scanner. The new 40 page-per-minute device delivers all the embedded image processing power of the S2050 and S2070 Scanners at a lower price point for customers who want a more affordable option. The S2040 features the latest Alaris Perfect Page technology and is bundled with Smart Touch Software. It also supports the Alaris Passport Accessory and the Integrated A4/Legal Size Flatbed Accessory. n