FEATURE: DOCUMENT MANAGEMENT
We place Ethiopia, Kenya, Tanzania, and
Uganda into the East Africa region while the
African Development Bank Group groups 13
countries into it. As far as they’re concerned,
the region showed a healthy 5.9% growth
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in 2017 that they say is set to continue into
2018 and 2019. What we see is that, in the
countries under our East Africa magnifying
glass, 86% of the units sold in Kenya are BW
devices, while the number is 98% in Ethiopia,
90% in Tanzania, and 87% in Uganda.
Opportunities abound for the print vendors,
but they are as spectacularly different from
one region to another as the variety of
cosmopolitan cultures that call Africa home. n
Alaris offers new software
subscription and professional
services capabilities
A
laris, a Kodak Alaris business, is
expanding its portfolio to provide
several convenient and affordable
new options for purchasing its award-
winning information capture solutions.
Alaris Capture Pro Software and Alaris Info
Input Solution are now available as one-
year subscriptions in addition to existing
perpetual licensing options.
Affordability is the key benefit to customers.
According to a survey conducted by IDC,
the acquisition cost of solutions is the
largest hurdle for businesses to clear when
automating document based workflows.
A subscription model offers a lower barrier
to entry. Customers can pay as they go and
align spending with usage of the software
instead of investing in a large upfront
capital purchase.
An added benefit is that subscription-
based pricing gives customers the
flexibility to scale up and down based on
needs of the business.
“Alaris is committed to support clients who
choose traditional perpetual licenses as
well as those who prefer a subscription-
based model,” said Don Lofstrom, President
and General Manager, Alaris, a Kodak
Alaris Business.
Extending the advantage with
Alaris Professional Services
Professional Services are designed to extend
the advantage of owning a scanner from
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INTELLIGENTCIO
Alaris. Alaris analysts, consultants and
trainers have a wealth of image science
expertise and are committed to delivering
technical and operational support to help
customers plan, upgrade and optimise
their document capture solution. Alaris
Professional Services include:
• Technical resources that deliver
knowledge-based services such as
scanner relocation, product installation
and configuration
• Higher order technology services such
as IT systems diagnosis and adoption
services that require specialised
knowledge about capture systems, IT
infrastructure and processes
• Strategic consultancy services that deliver
the ‘blue prints’ for meaningful changes
to the customer’s business environment
through system integration plans and
solution architecture
• Tactical consultancy including training
and optimisation services focused on
improving operational efficiency and
increasing productivity
Alaris Professional Services are
commercially available in the US and
Canada and EMEA regions now and
will be available in other regions in the
coming months.
Alaris tiered on-site services
deliver productivity and peace
of mind
Repair and maintenance service is one of
Alaris’ distinct competitive advantages.
New tiered on-site service plans are tailored
to maximise investment while providing
customers with more clearly defined options
so they can select (and pay for) precisely the
level of service they need.
“Our field and remote service team is
constantly training to address the needs of
well over 100,000 Alaris and OEM scanners
across the world,” said Lofstrom.
“First-time fix rates greater than 91%
means our image science experts not only
fix it right, but do so with the minimum
interruption to our customers’ business.
Alaris is ISO-9001 certified and we only use
genuine repair parts. Our unique
ability to serve customers around the world
with responsiveness, technical accuracy,
and professionalism is unmatched in
the industry.”
Award-winning scanners
underpin the IN2 Ecosystem
Alaris is expanding its award-winning
S2000 Scanner line with the addition of the
Alaris S2040 Scanner.
The new 40 page-per-minute device delivers
all the embedded image processing power
of the S2050 and S2070 Scanners at a lower
price point for customers who want a more
affordable option.
The S2040 features the latest Alaris
Perfect Page technology and is bundled
with Smart Touch Software. It also
supports the Alaris Passport Accessory
and the Integrated A4/Legal Size
Flatbed Accessory. n
www.intelligentcio.com