Intelligent CIO Africa Issue 22 | Page 36

business ‘‘ TALKING //////////////////////////////////////////////////////////////////// The Internet of Things can transform business Mark Walker, Associate Vice President of Sub-Saharan Africa at International Data Corporation (IDC), says the Internet of Things (IoT) can transform business and process if done with intent. Mark Walker, Associate Vice President of Sub-Saharan Africa at International Data Corporation S outh Africa is already past the IoT hype cycle and well into the mainstream. Projects and pilots are already becoming a commercial reality, tying neatly into the 2017 IDC prediction that 2018 would be the year when the local market took IoT mainstream. Over the next 12 to 18 months, it is anticipated that IoT implementations will continue to rise in both scope and popularity. Already 23% are in full deployment with 39% in the pilot phase. The value of IoT has been systematically proven and yet its reputation remains tenuous – more than 5% of companies are reluctant to put their money where the trend is – thanks to the shifting sands of IoT perception and success rate. There are several reasons behind why IoT implementations are failing. The biggest is that organisations don’t know where to start. They know that IoT is something they can harness and that it can be used to 36 INTELLIGENTCIO shift outdated modalities and operations. They are aware of the benefits and the case studies. What they don’t know is how to apply this knowledge to their own journey so their IoT story isn’t one of overbearing complexity and rising costs. Another stumbling block is perception. Organisations are overlooking the challenges that can be solved by realistic IoT, the banal and the boring solutions that leverage systems to deliver on business priorities. Because IoT is an emerging technology, there remains a limited awareness of the true extent of its value proposition and yet 66% of organisations are confident that this value exists. This percentage poses both a problem and opportunity. On one hand, it showcases the local shift in thinking towards IoT as a technology worth investing into. On the other hand, many companies are seeing the competition invest and leaping blindly in the wrong direction. It is essential that every company makes its own case for IoT based on its needs and outcomes. Organisations that want their IoT investment to succeed must reject the idea that they can pick up where another has left off. IoT must be relevant to the business outcome that it needs to achieve. While some use cases may apply to most industries based on specific circumstances, there are different realities and priorities that will demand a different approach and starting point. What differentiates the IoT successes is how a company leverages data to deliver meaningful value-added predictions and actions for personalised efficiencies, convenience and improved industry processes. To move forward, the organisation needs to focus on the business outcomes and not just the technology. They need to localise and adapt by applying context to the problem that’s being solved and explore innovation through partnerships and experimentation. n www.intelligentcio.com