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first era, paper-based processes are no
longer viable, and as a forward-thinking
organisation, we needed to digitally
transform our information management
strategies to improve operational
efficiency and ensure profitable growth.
“We had over 500 million documents,
that had to be retained as per regulatory
requirements. Not only was there a huge
storage cost, but these documents were at
risk of damage and loss.
“There was a lot of sensitive and
confidential information within those
documents and the paper handling
process itself was unsecure, which threw up
cybersecurity challenges.
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FEATURE: DIGITAL TRANSFORMATION
Finally, it was a very difficult and time-
consuming process trying to retrieve a
particular document. Digitising these
documents and implementing an
Enterprise Content Management (ECM)
system was imperative.
“Electronic storage is a lot faster, easier,
cheaper and more reliable. If you have a
warehouse fire, your documents are gone.
But if you have files on a server that is
backed-up, you can’t lose them.”
Kassem and his team reached out to
Microfilm Egypt Co, an Alaris partner and a
leading IT solutions company specialising
in document management, archival and
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