INDUSTRY WATCH
Workforce
experiences to
match customer
experiences:
the next frontier for telco success
Telecommunications firms are some of Africa’s biggest success
stories and continue to push forward the country’s economic
development. But that does not mean they can rest on their laurels
according to Mariam Abdullahi, Telco Industry Lead at SAP Africa,
who tells Intelligent CIO that telcos need to set workplace culture
priorities to continue to attract and retain top talent.
80
INTELLIGENTCIO
www.intelligentcio.com