Intelligent CIO Africa Issue 15 | Page 94

/ FINAL WORD Why ‘troubled’ employees are a threat to your business Sergey Ozhegov, CEO at SearchInform, tells Intelligent CIO how employees can threaten companies. G amblers, terrorists, haters and other risk groups can threaten business information security. But should an employer be interested in the personal life of employees? The question alone can trigger indignation; if employees cope well with the job, their boss has no reason to worry. However, staff hobbies have the potential to cause legal problems for the company, result in substantial financial loss or be the cause of huge quarrels among colleagues. Office pools, quite popular in the US and gaining popularity in South Africa, can also be a source of problems for the company. PASPA of 1992 prohibits sports gambling in the majority of states. While such hobbies shared among employees seem to help instil and maintain the team dynamic, they can quickly get out of control and become clandestine or secretive in nature. Illicit interests threaten the company, not only because of the serious legal implications, but also with financial and social problems. Conflicts within the team can arise because of financial loss or refusal to participate and the amount involved often isn’t regulated. Those who have the opportunity have the option to apply to the company for financial assistance. Those who participate in office pools can discuss this vital issue at their workplace where illegal activities are organised. DLP system offers a variety of ways that will help to intercept situations that expose forbidden employee activity. When a company hires an employee, they can never be truly certain of their integrity. Security specialists are tasked with risk reduction, incident prevention and a 94 INTELLIGENTCIO company’s weak spot – identification. It’s a ‘professional paranoia’ which helps to understand the professional qualities of an employee and their nature. But can it be dangerous for your business and how? employer. Risk groups consist of completely different people with different qualities, habits and hobbies. The information security specialists establish so-called ‘risk groups’ based on security policies; which websites does an employee visit, how do they communicate and with whom and what are they interested in? These are the markers which determine whether an employee has a particular ‘feature’ which could be a threat to the This problem has already been outlined. However, we need to consider a few points; gamblers bring their habit of taking risks to work quite easily. “ STAFF HOBBIES HAVE THE POTENTIAL TO CAUSE LEGAL PROBLEMS FOR THE COMPANY, RESULT IN SUBSTANTIAL FINANCIAL LOSS OR BE THE CAUSE OF HUGE QUARRELS AMONG COLLEAGUES. Gambling It’s not difficult for them to commit a crime, especially if they have lost money and are desperate for a quick loan, often a large amount as quickly as possible. Competitors can benefit from the addiction of employees who work for another company resorting to blackmail to recruit them. Drugs: Distribution, dependence It is unlikely that the employer will be happy if the employees enter the office intoxicated with drugs or don’t show up at all. An employee will not hesitate to commit a crime if he or she needs to get ‘a fix’. There’s another situation, or rather another potential nightmare scenario for the manager: the organisation of illegal activity concerning drug trafficking within the company. This is tantamount to irreversible reputational damage and attracts sanctions. It’s no surprise that drug-dependent or addicted employees are almost always dismissed without hesitation. Alcohol addiction The essence of the issue seems to be the same as in gambling or drug situations. However, alcohol is somewhat unique. In South Africa, it is not easy to terminate the employment of staff who fail a breathalyser www.intelligentcio.com