Intelligent CIO Africa Issue 15 | Page 7

NEWS SEACOM deploys 100Gbps Ethernet technology to support African Internet By upgrading its core routers and switches at these Teraco PoPs to 100Gbps Ethernet technology, SEACOM has activated up to 400Gbps of routing and switching bandwidth at each facility. SEACOM will be able to scale both PoPs to 3.2 Tbps and beyond and the upgrade also enables the firm to scale up the capacity it has acquired on the WACS undersea cable to provide alternate traffic paths. “This investment will enable us to grow our network and customer base, while continuing to provide a reliable and consistent experience to African businesses, service providers and consumers,” said Mark Tinka, Head of Engineering at SEACOM. SEACOM has deployed 100Gbps Ethernet technology to support the African Internet P an-African telecom company SEACOM has deployed 100Gbps Ethernet technology in its IP.MPLS data centre core PoPs (Points of Presence) in Johannesburg and Cape Town. The news comes as part of SEACOM’s ongoing investment in capacity for future expansion and is one of the first deployments of this technology in sub- Saharan Africa. “Africa is becoming an important global player in the digital age and we are committed to investing in the best technology to support the growth of Internet access across the continent.” ///////////////// Customer Value Leadership Award for redpanda Software B ased on its recent analysis of enterprise software for the retail market, Frost & Sullivan has presented redPanda Software with the 2017 South Africa Customer Value Leadership Award. The company creates customised enterprise software platforms and services with the customer in mind, effectively establishing itself as the trusted retail technology partner of choice. The company has proactively stayed ahead of retail customer experience Mega Trends through the design of its latest platform, called Connected Solution. It addresses the customer experience, operational efficiency, productivity and marketing feedback needs of customers, which is critical in an era where these factors make or break the in-store retail experience. The Connected Solution integrates with specialised partnerships to unlock rapidly a range of custom-made retailer services, such as payment offerings, Internet of Things features, loyalty and gift cards and professional value-added services. “redPanda Software’s strong ethos is embedded in its ‘Way to Grow’ vision,” said Fadzai Deda, Research Analyst at Frost & Sullivan. “This vision is the driving force behind its ability to grow curiosity, creativity and confidence, which benefits its customers, operations www.intelligentcio.com From left: redPanda Software’s Julian Weber, Gareth Hawkey and Leon Coetzer and employees. The company’s robust strategy of empowering its employees keeps them motivated, empowered, and engaged and bodes well for its consultative approach with customers. “redPanda Software’s customer service strategy is to unlock human capital potential through training initiatives, such as enhanced management training for junior managers. The company’s employees can also enrol in courses of their choice, with redPanda Software paying for the learning materials and exams.” INTELLIGENTCIO 7