Intelligent CIO Africa Issue 14 | Page 38

////////////////////////////////////////////////////////////////////////// FEATURE: AI Across the globe, healthcare providers are facing the same questions. How do we improve patient care? With growing populations, how can we help more people? Christian Putz, Director, Emerging, EMEA, Pure Storage, asks how this can be achieved especially with budgets under pressure. F inding a solution to these questions is increasingly reliant on technology. Now the good news for healthcare providers in the region is that based on findings from a recent survey, analysts at PwC believe that the region is positioned to be a first-mover when it comes to adopting technology to improve patient care. However, the responsibility of addressing these issues and ensuring that technology can deliver on these promises, is falling to the IT department within healthcare institutions. Once focused solely on ‘keeping the lights on’, IT has evolved to become a strategic element within healthcare, much like it already has in other consumer focused sectors like retail and hospitality. It’s now a team focused on helping to reduce costs, on making more resources available for medical professionals and on making medical innovation a reality within the organisation. It’s always been the case that by understanding more about a patient, doctors can more accurately diagnose an issue. Now medical professionals can use data in addition to their patients’ concerns to help them better understand symptoms. Everything from medical phone apps to new imaging technology is providing reams of data to support diagnosis. For example, by combining information on a patient’s lifestyle with data on their DNA structure, hereditary abnormalities in the family and heart rate and blood pressure, steps can be taken to prevent certain illnesses altogether or help doctors prescribe medication or lifestyle changes that are precisely and fully focused on the physiology of that single patient. These new innovations, and the data they generate, are increasingly helping medical professionals deliver significantly improved patient outcomes. However, enabling all of this data to be accessed in the right time, in the right place and in the right format is a significant IT challenge. Estimates suggest that the vast majority of all data in an organisation is unstructured. To enable healthcare providers to benefit from this data, IT is increasingly looking towards advanced real-time analytics and ‘deep learning’ using advanced technologies, such as artificial intelligence (AI) and machine learning, to support the processing and delivery of data. Pure Storage expert: Improving Patient Outcomes with AI and Advanced Analytics 38 INTELLIGENTCIO www.intelligentcio.com