A
PUBLICATION
Providing Unparalleled Technology Intelligence
ISSUE 14 // www.intelligentcio.com
Global
Cooling Partner
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Security Partner
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Education Partner
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Cabling Partner
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Supporting Partner
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Software Partner
Intelligent
Energy Partner
ADOPTING AI
How artificial intelligence
can have an impact on
everyday lives
RIDING THE WAVE
Kenya is on track to
transform businesses,
governments and citizen
A DIFFERENT APPROACH
How an Automated Detection
and Response approach can
measure security operations
EDITOR’S
NOTE
W
elcome to the March edition of
what is already promising to be
an exciting year. One of the most
important expectations of technology is
that it is reliable, especially in the event of
an emergency. This month’s cover story is
therefore music to the ears of anyone who
will need prompt medical treatment.
Serving a population of over six million and
covering an area of almost 130,000 square
kilometres, the Western Cape Department
of Health is one of the largest ambulance
services in South Africa. And as Dr Shaheem
de Vries of the West Cape Government
explains, it is critical to get the right people
to the right place, at the right time.
This month’s country focus looks at
how Kenya is well positioned to ride the
technological wave to transform businesses,
governments and citizens. One of Africa’s
biggest problems is that only around 5–10%
of the population is extremely wealthy,
with the rest struggling to meet minimum
living requirements. It is therefore humbling
to hear how technology can be a strong
enabler to try and bridge this gap and put
the continent on a firm development path.
Therefore, to ensure it delivers a more
efficient emergency response, the West
Cape Government has sought help from
Dimension Data, which has implemented a
call-taking and dispatch solution. One example, explains Corine Mbiaketcha
Nana, from Oracle, is Safaricom’s mobile
money service, M-PESA, which is making
roaring success driving financial inclusion
in Kenya. Its ecosystem has already lifted
about 194,000 households from extreme
poverty and it is these kinds of economic
actions that have earned Kenya the moniker
‘Silicon Savannah’, which could progressively
translate into narrowing the gap between
Africa’s rich and poor.
It’s good to hear that it is supporting
Western Cape EMS’s six emergency
control centres and new mobile devices in
its ambulances, having created a hosted
infrastructure on its private Challenge cloud
platform for centralised deployment. We are all aware that digital technologies
are transforming our world at an alarming
rate. Artificial intelligence (AI) can play
a vital role in ensuring businesses can
achieve digitalisation. Marci Salic, CEO of
the Argility Technology Group, looks at
www.intelligentcio.com
LIFE SAVING
A system from Dimension Data has helped the West
Cape Government provide an ambulance service
that delivers a more efficient emergency response in
support of six control centres.
IN-DEPTH ANALYSIS | LATEST INTELLIGENCE | REGIONAL IMPLEMENTATIONS
the impact AI has on our everyday lives.
One of the concerns that many businesses
have is cyberthreats and what they can do
to alleviate them. In ‘Tech Talk’, Roland
Daccache, Senior Regional Sales Engineer
MENA, Fidelis Cybersecurity, believes an
Automated Detection and Response (ADR)
approach should be used because it is based
on a purpose-built platform designed to
deliver validated conclusions about attacks,
intrusions and compromises at any stage of
the attack life cycle, while also automating
the response capability to those attacks.
Daccache adds that the new-thinking ADP
enables new metrics that drive results, which
not only impact the security posture, but also
the bottom line of the business.
We also have all our usual features and the
latest news from across the continent. If you
want to get in touch, please email me at
[email protected].
INTELLIGENTCIO
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