Intelligent CIO Africa Issue 13 | Page 76

INTELLIGENT BRANDS // Mobile Technology is in operation to make a profit, this will positively impact their profits.“ With value-added services such as push notifications and adding of channels and tags, the service is cost-effective. The app goes in tandem with the increased use of smartphones in South Africa. According to StatsSA, in 2017 the number of smartphone users is expected to increase to 18.48 million. This makes Seee In a targeted and interactive platform that has a larger reach than traditional marketing and advertising. WE HAVE ESTABLISHED A PLATFORM FOR BUSINESSES TO HAVE ACCESS TO THEIR CUSTOMERS IN AN INSTANT. Seee In users will be able to follow their preferred brands and stay up-to-date with not only new and improved products but also current products that have been discounted. With the widening drift from traditional loyalty points schemes such as cards and stamps, Seee In gives customers an instant update on their loyalty point information. “Consumers in this age are pressed for time and prefer to have access to a wide variety of options while they are on the move. They require convenience, a luxury of our time. That is the problem the Seee In app solves for the consumer.” claim its online market share. The Seee In app is a platform that will enable businesses (big or small) to understand the online marketplace by getting marketing data in real-time from the app, arming them with agility and actionable insights. n Digital marketing is the future and mobile is the platform Customer demand for online services is growing and any business should be able to THE APP GOES IN TANDEM WITH THE INCREASED USE OF SMARTPHONES IN SOUTH AFRICA. For the customer The e-commerce golden rush has seen the market being replete with multitudes of apps. Seee In is not an app riding on the tide because it is customer experience oriented. Jeff Bezos, the founder of Amazon, said the key to making any business a success is in improving the customer experience. With the Seee In app, users will instantly be notified of specials and new promotions or deals and services. The app is customised so that the customer can see their preferred products. This content filtering feature enhances customer experience, as all notifications are sent based on user preference. The ability to see and share content with family and friends also allows customers to be turned to leads. “The app also provides the customer with more information about a particular product. From the price, specials, deals, availability and location, the data is readily available. The time that would have been spent browsing through websites and catalogues trying to find what you are looking for can be used for other significant endeavours,”said Magwaza. 76 INTELLIGENTCIO www.intelligentcio.com