Intelligent CIO Africa Issue 13 | Page 22

TRENDING As IT defenders are faced with the increasing sophistication of adversaries, 44% of the IT professionals surveyed in the report expect DDoS attacks to increase over the next year and 70% expect overall cyberattacks to increase or remain the same. However, 37% of employees surveyed say they aren’t familiar with what a DDoS attack is – with 11% not knowing if they’ve been victimised themselves – which makes it hard to protect someone when they aren’t familiar with the dangers or how to prevent attacks in the first place. The diverse variety of cyberattacks is also cause for concern. On the topic of ransomware, 22% of IT decision-makers say their company has been the victim at least once, and an additional 26% believe it is probable, but ultimately unknown that their company has been a victim. This equates to nearly half of the industry either having been victimised by ransomware, or not aware if they are already vulnerable to a looming attack. Help for IT professionals is on the way Perhaps as a direct correlation to the rise of these attacks, the survey revealed that 63% of IT professionals believe their overall IT and security budget needs to increase. Additionally, 36% of IT departments are looking to grow their security teams. Security is the top hiring focus, followed by the applications team. Who’s responsible for app security? More than half (55%) of employees expect the use of business apps to increase, increasing the odds these devices may become part of a larger DDoS attack, which can bring entire businesses to a screeching halt. But who is ultimately responsible to protect employees who used non-sanctioned apps at work? App developers, IT departments and end-users are at odds over who is responsible for application security and best practices regarding the many apps on the phones of employees. With employees, responsibility is low: only 41% claim ownership for the security and protection of non-business apps they use. And who is that ‘someone else’ who should be protecting users’ apps in the 22 INTELLIGENTCIO “ EMPLOYEES THINK SECURITY SHOULD BE PROVIDED BY THE APP DEVELOPERS (20%), SERVICE PROVIDERS (17%) AND THEIR IT DEPARTMENT (16%). Perceived attitudes of employees and thoughts on best practices: • Almost a quarter (23%) of IT decision-makers think there will be no improvement in security behaviour at their company but 75% think optimistically that there will be • 88% of IT heads say employees need better education on best security practices • IT decision makers say their top recommended password policy is updating passwords regularly (76%) followed by choosing different passwords for different systems (59%), and two-factor or multi- factor authentication (53%) • Password policies are communicated to employees through email reminders (66%), followed by employee orientation (50%), internal meetings (48%) and communication from a manager (44%) Challenges and needs of IT workplace? Employees think security should be provided by the app developers (20%), service providers (17%) and their IT department (16%). But if you ask IT decision-makers who is internally responsible, one third say the security team is most responsible for protecting employee’s identity and personal information, followed by the CIO or VP (17%) of the company and 15% state ‘the whole IT department’. Additional AIR findings include: Employee behaviour towards the use of banned apps or sites at work • It’s an accepted fact that companies can block apps and websites at work – 85% of employees find this practice acceptable • However, only 61% of employees claim their companies actually block specific sites or apps • A total of 30% of employees surveyed knowingly use non-sanctioned apps • A total 10% don’t know if the apps they use at work are banned or not • Of those who use non-sanctioned apps 51% claim ‘everybody does it’, while 36% of employees believe their IT department doesn’t have the right to tell them what apps they can’t use • One third (33%) claims IT doesn’t give them the apps needed to get the job done. • When protecting their company, the biggest challenge noted by IT professionals is lack of corporate commitment to policy and enforcement (29%). • 41% of IT leaders are only slightly optimistic about their ability to stop threats and protect their company. This data is consistent with a recent A10 Networks report that found the average company suffers 15 DDoS attacks per year, with average attacks causing at least 17 hours of effective downtime, including slowdowns, denied customer access or crashes. Attacks are also getting harder to defend, with average peak bandwidths of 30 to 40 gigabits per second (Gbps) and many exceeding that mark. n “ 88% OF IT HEADS SAY EMPLOYEES NEED BETTER EDUCATION ON BEST SECURITY PRACTICES. www.intelligentcio.com