Intelligent CIO Africa Issue 12 | Page 54

FEATURE: DISRUPTIVE TECHNOLOGY /////////////////////////////////////////////////////////////////// PWC’s Glossary of Digital Disruption What are the technologies that are driving innovation and change, how are they being used in Africa and what is the future potential? Big data analytics Computer capacity and data availability/ flows are increasing exponentially. Big data analytics offers the win-win of better outcomes and more efficient use of resources. We’ve always had analytics. The disruptor is that the price of these tools is coming down sharply and they’re becoming much easier to use, which is opening them up to local government and a broader range of communities and enterprises. Blockchain Blockchain creates a permanent and unchangeable record of every transaction and information exchange between different parties. The most high-profile application of blockchain has been the cryptocurrency, bitcoin. This model is now being applied to reduce the cost of remittances to and from African countries. Yet in many ways the biggest potential comes from the ability to create trusted tamper-proof records. This could help to improve record-keeping and combat fraud within businesses and governments. It could also reduce the huge expense dedicated to the gathering and verification of records. it’s being operated and external factors such as weather. automated operations delivered by intelligent machines. South African companies have been pioneering the use of sensors to monitor driving as they look to reduce accidents. They’re also leading the way in the use of health monitors to detect signs of ill health and remind people to take regular medicines. The advantages of artificial intelligence, machine learning, robo-advice, algorithmic-trading and other forms of robotics aren’t just increased speed and lower costs, but their ability to constantly learn and refine, opening the way for ever greater precision, customisation and adaptation. Robotics may eventually be the only feasible way to make sense of the torrent of data flowing through your organisation. The Internet of Things (IoT) takes sensor technology to the next level by connecting up all the sensors and communicating the data for tracking, analysis and response. The move to a new generation of 4G and 5G mobile connections will open further IOT possibilities. Fintech In a continent in which levels of financial inclusion remain low, the transformational potential of mobile finance services is already evident in the rapid growth of the M-Pesa and MTN Money networks. Yet in many ways, mobile payment is just the beginning. Fintech now embraces everything from insurance and remittances to the hugely underserved agricultural and SME lending markets. Drones Renewable energy While the primary use of drones (unmanned aircraft) was once combat operations, there are now more in civilian than military use around the world. Commercial uses include product delivery; insurers and public bodies can also use drones to survey infrastructure and disaster zones to target vulnerabilities and repairs. Across the continent, low-cost solar cells bring sustainable power generation to homes in remote communities and informal settlements, as well as to SMEs, in a way that conventional national grids have struggled to do. The disruptor is the fall in price, which is bringing longer range and easier to control models into the reach of more and more businesses, public bodies and remote communities across Africa. Robotics From fridges to freight trucks, sensors can track how equipment is running, how Robotics is a wide field covering the analysis, customer engagement and INTELLIGENTCIO The shared economy is a familiar concept for a continent whose economies are based on close personal ties and the pooling of resources. Many thousands of Africans run one-person businesses, driving taxis or repairing machinery and clothing, but their ability to sell their services has depended on their local network and word of mouth. Connectivity allows sole traders and small businesses to share their labour, and capital, with a much larger group of potential consumers. Rather than waiting for government investment, crowdfunding would enable residents and businesses to gather enough investment to build new roads, schools and clinics, while having direct control over the award of contracts and how the funds are spent. 3D printing This has increased mobile connectivity and, as a result of better and cheaper lighting, improved security and given more study time for children. Many people use mobile payment services to pay off the instalments or charges for their solar panels. This in turn gives them a credit history, which can be used to gain access to finance. Sensors/Internet of Things 54 Shared economy 3D printing brings customised manufacturing to your doorstep. As it becomes cheaper, 3D is being used to produce everything from spare parts to prosthetic limbs and precision tools in places in Africa that are too remote or difficult to reach. As the sophistication of 3D printers increases, it could soon be possible to print machinery, vehicles and aircraft, which could be assembled locally. www.intelligentcio.com