Intelligent CIO Africa Issue 11 | Page 36

FEATURE: 2017 IN REVIEW “The year ahead will be built on both technology and relationships. We have already started to re-engineer our core platforms, making it faster and simpler to adopt new functionalities and integrate new technologies. We will also take a leadership position to deliver to customers and partners simpler, more cost-efficient implementation of our roadmaps.” BRANDON BEKKER: “We will continue to focus on helping organisations manage their email and improve cyber resilience in the cloud. As cyberattacks on organisations and individuals become increasingly common, businesses will need to ensure they have comprehensive cyber resilience strategies in place. An effective strategy will ensure networks are kept secure from targeted threats, that email remains up and running during an attack and that companies are able to recover data after an attack, with a secure multipurpose archive. our Mimecast Cloud Archive will help improve data governance and enable fast, effective search and e-discovery, to respond quickly to opt-out requests. Our Targeted Threat Protection can help ward against impersonation attacks, weaponised attachments, and malicious links – offering front line defence for personal data entrusted to you.” WHAT TRENDS AND TECH DEVELOPMENTS DO YOU SEE AFFECTING THE ROLE OF THE CIO IN 2018? CHERIAN VARGHESE: “The business’s success and ability to remain competitive hinges on strategic IT decision- making. CIOs are being rebranded as Chief Digital Officers and/or Chief Security Advisors and dominate the strategic discussions in boardrooms. In addition, young millennials are entering sales jobs in vast numbers globally to address the increased requirement of social selling. “Our most recent case studies illustrate these trends – Smart Applications International based in Nairobi and Kenyan Airways both adopted cloud solutions to accelerate service delivery and enhance the customer experience to take their businesses to the next level. “However, African CIOs are faced with several challenges including skills shortages, a slow adoption of digital channels for the business and the speed with which products or services reach customers. In addition, CIOs need to address concerns raised by their boards such as data security and ways in which the business can mine its data accurately to make informed business decisions.” n “As we move towards a post- infrastructure era, we will continue to focus on ensuring organisations have security strategies for the cloud and in the cloud. AI will become a focus and a bigger investment will be made in machine learning to cope with the increasingly severe problem of defending against malware. “GDPR will affect our customers globally (not only in Europe) and we will offer guidance and support, educating them about why compliance is necessary and helping them adapt. A multipurpose archive, targeted threat protection and continuity services will all simplify GDPR management for email. For example, “If we don’t get those relationships right, the technology is meaningless.” 36 INTELLIGENTCIO www.intelligentcio.com