Intelligent CIO Africa Issue 10 | Page 32

FEATURE: BYOD BYOD: bring your own device, or bring your own disaster? Organisations are both reaping the benefits and suffering the pain points of the mobile workforce. By implementing the right policies now, businesses can enable a steady transition to the hyper- connected future. T he concept of BYOD (bring your own device) is simultaneously an opportunity and challenge for CIOs and IT staff. In economies such as South Africa where companies don’t necessarily have the money to standardise on top-tier hardware, enabling employees to rely on their own devices saves fortunes on investment, that’s according to Brian Timperley, Managing Director and co-founder at Turrito Networks. He points out that with BYOD, businesses can ensure their staff’s connectivity and availability, on often high-quality devices, without any capex requirements. Whilst the initial appeal of BYOD was pushing the device and connectivity costs to employees, the flexibility and choice that BYOD offers has become a key enabler for improving productivity and efficiency in the workplace. Devices can be customised with apps and productivity tools to improve employee performance, but BYOD can also help to achieve overall business 32 INTELLIGENTCIO goals, as Ian Jansen van Rensburg, Senior Manager: Systems Engineering at VMware Southern Africa says, “Could your salesforce use their mobile devices in the field to engage prospects and customers? Does your organisation’s global reach make it vital for employees to receive emails around the clock? Are your employees interested in teleworking or alternative work schedules? A BYOD programme can help streamline business processes, drive sales and improve customer engagement.” CYOD vs BYOD vs COPE There is a lot of debate surrounding how mobile devices are functioning in the enterprise and the best approach for ensuring you reap the optimal benefits of this shift. CIOs are currently choosing from the following approaches: BYOD, COPE (corporate owned, personally enabled) and a middle-ground between the two, CYOD (choose your own device). BYOD allows employees to use their personal devices at work. “This might prove optimal for some companies as it reduces the responsibility that’s placed on the business surrounding procurement, device upgrades and overall support. Based on the growing consumerisation of mobility in the workplace, this has become the most popular option,” says Jansen Van Rensburg. COPE devices allow employees in the field to use one device for both business and personal use, but the ability of the IT department to see information stored within the device can introduce problems with breach of privacy. CYOD allows employers to compile a list of approved devices for employees to choose from; the employee owns the device (either paid for personally or subsidised by the company) but companies still maintain some control by eliminating the variability of the devices that are introduced to the organisation. This culture-centric approach provides employees with an element of choice and freedom whilst allowing organisations to pre- www.intelligentcio.com