Intelligent CIO Africa Issue 01 | Page 50

INTELLIGENT BRANDS // Data Centres Pure Storage makes headway with innovative programmes A forward looking predictable storage cost base allows managed service providers to offer competitive contracts. Six years ago when Pure Storage was launched, its go to market approach driven by its founders, was two-fold. The first was that flash storage was here to stay in the datacentre. The second was that storage in the enterprise had become too complex and too expensive and was a significant pain point for end customers. Mainstream storage vendors were bringing out new products and were using that as a reason for end customers to migrate from one platform to another. The first programme where the maintenance and services metric costs are locked into the day-one base line, Pure Storage calls its Evergreen Storage programme. The second programme where end customers get controller upgrades at the end of three year life cycle milestones, Pure Storage calls it Forever Flash programme. These two programmes give Pure Storage end customers a predictable total cost of ownership across the life cycle of their storage technology investment. Pure Storage approached the market and turned the prevailing business model on its head. In 2014, it broke ranks by locking the metric cost of maintenance and services contract for end customers to day-one of the start of the contract. No incremental and hidden costs as the years roll on for Pure Storage end customers. At the end of the third year and increments of three years thereof, it offered free upgrade of the controllers, thus enabling its end customers to switch over into latest technology platforms. All for free, no hidden unpredictability’s, no incremental add-on costs, no forklift removals of hardware and no forklift upgrades. Ben Savage, EMEA Head of Channels and Alliances, Pure Storage, explains the benefits that end customers get from Pure Storage versus from mainstream vendors. “When they move to flash with Pure Storage, then the benefits to customers is cost predictability. Historically from our competitors they have had very much what we would describe as a forklift upgrade every three to four years. They have their storage infrastructure set in place and when they look to renew their maintenance or move to a new platform, they see a significant hike in their storage costs. That unpredictability has caught a lot of customers out in terms of budgeting and financing.” 50 INTELLIGENTCIO The longer term predictability of total cost of ownership around flash storage solutions from Pure Storage is working well with managed service providers offering cloud solutions. Both the Evergreen Storage offerings around lock-in of maintenance costs and free upgrades under Forever Flash ring well with the business model of managed service providers. Managed service providers offer compelling service level agreements based on specific cloud solutions demanded by their end customers. A forward looking predictable storage cost base around Pure Storage products allows managed service providers to offer more assured and competitive contracts for their key end customers. That is disrupting some of the support contracts that managed service providers have with mainstream storage vendors. Savage points out that when an end user considers migrating from a dedicated IT infrastructure to a hybrid cloud infrastructure they are looking at two key benefits. This includes cost savings and flexibility. With Evergreen Storage and Forever Flash offerings available for managed service providers, this creates www.intelligentcio.com