Intelligent CIO Africa Issue 01 | Page 48

INTELLIGENT BRANDS // Cabling same performance as new, but at a slight price discount. The recent spurt in uptake of managed services across the Gulf is also indicative of the growing maturity of the regional IT services industry to meet constrained end user budget expectations. In another opportunity area, Jirgal points out the maximum number of queries Cisco Capital receives is around financing to meet on-demand type of solutions. This includes cloud application and datacenter type of solutions amongst others. Channel partners and end customers are ready to engage with the proposition of having a base demand, and an indication of increased usage over time, but of unknown burst size and duration. For such a combination of requirements, typically exhibited during entry into digital transformation solutions, Cisco Capital offers its Open Pay solution. Under the Open Pay service agreement, the Cisco Capital customer contracts the entire technology solution requirement but pays only for the base amount of technology. As the customer requirement scales above the base amount the incremental usage is billed at a predetermined amount across predetermined time slots. Open Pay typically applies to converged infrastructure and datacenter solutions including cloud from Cisco with the minimum technology investment at $0.5 to $1.0 million. It is meant to simplify technology provisioning, add business agility, and create a pay as you go business model. The Open Pay service model from Cisco Capital is still in the early stages of trial in the region. “We are ready but we have not done a lot of transactions yet. It is pretty revolutionary and nobody else does it in the market,” adds Jirgal. Other solution areas where there is demand for Cisco Capital services is around smart solutions, extended projects of long duration, managed services, other utility type of demand base projects. In general Cisco Capital will sign up with the channel partner, service provider, end user, in increments 48 INTELLIGENTCIO Overview Cisco Capital Even the most effective technology solutions need refreshing and updating. Cisco Capital offers options to upgrade and add equipment during the term of the financing agreement. This helps to plan out the technology roadmap more strategically without necessarily requiring further capital investment. Cisco Capital financing helps to integrate asset management with financing strategy and optimise return on investment while lowering total cost of ownership. The costs of implementation, servicing and maintenance costs can also be added, spreading upfront costs over time. Activities • Financing options for Cisco hardware, software, services, third-party equipment • Extended credit and payment terms beyond Cisco’s standard net 30-day terms • Manages re-manufacture, re-marketing, resale of Cisco Certified Refurbished Equipment Benefits • Conserve business cash to be used for strategic investments or business expansion • Conserve own lines of credit leaving it free for other investments • 100% of Cisco equipment, software and services costs financed and part financing for supporting non-Cisco equipment • Fixed monthly or quarterly payment plan helps controls and budgets • End of lease option allows return, purchase and upgrade • Capital lease with right to purchase at the end of the term • Operating lease allows upgrade at the end of the term • Sale and lease back which does not require write off • Bundle in services with financing of three years. This is to manage the technology refresh while the actual project may be of longer duration. one side and the negotiating local bank on the other side. In some cases the local bank may even be the house bank of the contracting customer itself. Jirgal differentiates the Middle East region by pointing out the underlying regional purchase dynamics is still very much driven by an ownership culture. Most of the purchase activity especially for the public sector is infrastructure build out and large network deployments. This dictates the nature of the dominant service from Cisco Capital. “Most of what we do here in the region is more of a financial cash flow model where the customer ends up owning the equipment and not returning it. Jirgal describes the process managed by the team. “They give comfort to the local bank that someone from Cisco actually knows what is being sold. For the customer they try to give a good Cisco financing experience. They bring the two parties together and then basically get out of the way.” While Cisco Capital enables the sale, the banking and funding relationship is between the local bank who knows the regional market well and the contracting customer. On the other hand across Africa, and especially in those countries where Cisco Capital is less active, it prefers to involve local and international banks that are part of its network. The Cisco Capital team will act as a go-between the end customer or channel partner on With Cisco Capital, financing and enabling regional channel partners to roll out disruptive, smart and innovative technology solutions, a significant bottleneck gets out of the way allowing them to move forward with early end user adopters. www.intelligentcio.com