FEATURE
Sabby Gill, Executive Vice President, Epicor International.
Epicor ERP on cloud
• Ability to take cloud based apps and move them on-premises
• Choice is the most important from a customer perspective
• Dual strategy, channel partners and direct accounts
• Easier for cloud applications to inter-operate than on-premises
• Epicor’s new slogan – Grow business not software
• ERP on-cloud no different from other cloud applications
• Millennial individual expects totally different experience in workplace
• Never going to have half the relationships partners have
• We are not too late and it is not too early
• What happens if a customer decides to pull back from cloud to onpremises
for Epicor that it can never fill. “We are
never going to be able to have half
the relationships that those partners
have.” Epicor is therefore investing
in improving the skills of its channel
partners and its support to enable
them to go to market with cloud based
solutions, on-premises solutions, or
any others.
www.intelligentcio.com
However with rapid digital
and business disruptions and
transformations, no mainstream
enterprise application vendor can
afford to restrict its options for existing
and new customers. A customer
in-cloud may want to switch back
to on-premises. Gill believes a direct
relationship with the end customer is
required in order to provide choice to
the customer at the right time.
“It is great to have cloud deployable
products but what happens if you ever
decide not to and you want to pull back.
You need that ability to be able to take
cloud based applications and move
them on premise. So to us, it is choice
at the end of the day from a customer
perspective,” he explains.
With mainstream and startup ERP
vendors having already rolled out and
penetrated in-cloud opportunities, is it
not too late for Epicor? Remarks Gill, “I
believe that it is never too late, and I do
not believe it is too early. I think we are
at the right time because there is this
paradigm shift with the cloud. More and
more organisations are starting to adopt
it. A lot of big cloud companies have
already laid down the foundation that
allows us to then go and leverage it.”
Epicor’s approach is therefore to invest
in both sides of its dual pronged strategy
– invest in channel partners and invest
in its direct to customer channel. Its new
tag line, Grow Business Not Software,
INTELLIGENTCIO
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