Integral Care FY'16 Annual Report 170531_AR_FY16 | Page 4

Message from the CEO
Our community is changing rapidly. Many factors, including We enhanced our scheduling system to connect clients to
a strong economy and exceptional quality of life, bring more services more efficiently. To stay in step with innovations in
people in search of opportunities to Central Texas every psychiatric crisis care, our Psychiatric Emergency Services
day. Many of the people moving here, as well as those who transitioned to an urgent care model. The Association of
already live here, need support in the areas of mental health, Suicidology re-accredited our agency for continuing to provide
substance use and intellectual and developmental disabilities services that exceed national standards of care. We also furthered
(IDD). As the local mental health authority, Integral Care must partnerships within the criminal justice system to support
keep pace with the need for unique solutions that support people experiencing homelessness and reduce jail time for
the health of all citizens. In FY 2016, we expanded and built anyone living with mental illness and substance use disorder.
more partnerships, aimed for innovation and improved our
operations so that we could do more and do it better.
Last year was significant for Integral Care. We continued to
reorganize and improve processes to support the community in
Throughout FY 2016, we strengthened programs and holistic ways. We examined national behavioral health models
services so that children, families and people living and built them into daily practices to better meet our community’s
with IDD have the foundation they need to reach their needs. Our success last year was due to the invaluable
full potential. Our team looked externally for updated collaboration with our partners, support from our funders and
models of care and improved long standing practices efforts of our staff. Together, we are helping our community thrive
that no longer worked. We also continued to partner and and are moving closer to our vision of healthy living for everyone.
collaborate in new ways that strengthen our community.
David Evans, Integral Care CEO
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