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Delivering cutting-edge , fast return-on-investment SAP support , advisory , and managed services for a fraction of the cost maintaining Oracle ’ s Runtime Database for many of its SAP clients .
The majority of their SAP customers leverage their third-party support offering – which is comprised of software break fixes , tax and regulatory updates , general inquiry support , and a range of technology advisory services designed to ensure interoperability in dynamic environments , application security , and virtualization . Most customers embrace their support engineers as a part of their own internal IT team and trust their independent guidance regarding goforward initiatives for cloud migration , transformation , and digitalization .
Nothing ventured , nothing gained SAP is increasingly using audits and indirect access as tactics to optimize revenue and retain support customers . They have also modified their standard licensing agreements , which can complicate the cancellation process .
Spinnaker Support engages independent partners to help SAP users navigate through these barriers . SAP ’ s push to the cloud , which is widely regarded as not ready for prime time , can complicate transitions to thirdparty support as well – but often serves as a push to an alternative support model .
The best-laid plans Industry analysts agree that cloud-first thinking will continue to dominate IT
executive strategies but most SAP users are waiting for SAP cloud offerings to further materialize . This could take years . So , those same analysts project that the third-party support market will remain a strong support alternative to enable the long-term vision at least through 2030 .
Spinnaker Support offers a smart range of managed services and consulting . Organizations that run SAP are seeking that single vendor to provide more services – to reduce costs and to shrink the number of service providers they are using today which is offered by Spinnaker Support .
Spinnaker Support is signing new partnerships to supplement their capabilities in emerging areas like application security , performance monitoring and tuning , and cloud / SaaS support . Database optimization is a key area where they will continue to invest . The more robust their service capabilities , the better they will compete and win going forward . Their service mix will morph over time but their commitment to delivering expert service will not .
Experts on the cutting edge of SAP Spinnaker Support has hired experts who are on the cutting edge of SAP and surrounding stack technology . The cloud isn ’ t ready for the vast majority of SAP shops and they are looking to vendors like Spinnaker Support for cost savings that can help fund the cloud when it is ready and also to
‘‘ coach and advise them on the best path to the cloud . They are experts in this field and stay abreast of the latest and greatest to ensure that they are top of mind for SAP users .
Integrating all essential parameters to be competent Firstly , Spinnaker Support focuses on providing unique , high value services to current SAP customers which retain them and makes them referenceable .
Secondly , Spinnaker Support is increasingly communicating with prospects , industry influencers from analyst firms like Gartner and Forrester , and with the IT journalist community . Awareness and education is a key ingredient to their success .
Thirdly , Spinnaker Support is expanding into emerging markets . Last year they launched an operation in Israel , a highrowth area for third-party support . In 2017 , they have opened operations in strategic markets such as South Korea and Russia .
Finally , Spinnaker Support always delivers support the right way – avoiding the violation of the intellectual property rights of others .
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