Spinnaker Support:
Exceptional third party support and managed services for SAP
Matt Stava, CEO
Matt Stava founded Spinnaker
Support in 2008 and has served as the
Chief Executive Officer since inception.
Initially an executive leading supply
practices for internationally recognized
supply chain consultancies, Matt realized
that SAP and Oracle users were seeking
better support with significant savings.
Under Matt's leadership, Spinnaker
Support has grown by 40% annually
since 2008 by proving SAP users can
receive high quality software support
services with less cost and then invest
those savings in their technology vision.
Matt Stava
Founder & CEO
I
n the digital age, business leaders must stay on top of new, emerging,
and future technologies or risk falling behind. But where do you start?
You are undoubtedly already exploring the latest digital trends to
identify the best options for your organization. But, how will you ever
implement these options with so much of your IT budget earmarked for
maintenance of on-premise software applications? Spinnaker Support is a
leading third-party provider of SAP maintenance and support. Spinnaker
Support SAP services are a solution to a company’s continuously pressing
business problem – how to get real value out of annual software support
while taking control of its technology roadmap. Spinnaker Support service
delivers the same set of software break/fix, tax and regulatory, general use,
and vulnerability management support one gets from SAP’s self-service
model and improves upon it through a full service, highly personalized
delivery model with significant savings. Their customers scored their third-
party SAP support at nearly 99% in the latest customer satisfaction survey.
In addition to third-party support, they uniquely add high value application
and technical managed services for their SAP clients. They are the fastest
growing provider of SAP third-party support and managed services in the
industry (39.4% sales growth in FY 2016).
40
Under Matt’s vision and subsequent
execution, Spinnaker Support only hires
the most experienced and proven
software engineers, with substantial
application and surrounding technology
stack expertise. The team consistently
follows ISO 9001:2015 standards and
avoids shortcuts that infringe on the
intellectual property rights of others. In
May of 2012, Spinnaker Support
launched the SAP Support Division.
Umpteen benefits for the clients
Spinnaker Support customers gain expert
and personalized annual software support
service; tremendous annual savings;
freedom to choose their own path of
technology innovation. Spinnaker
Support is providing a range of services
that customers respect and embrace.
Their SAP customers span 87 countries
and they support 305 instances of SAP
software, ranging from R/3 through
ECC6. The company currently supports
more than 120 SAP products, including
BusinessObjects and HANA Database.
Additionally, Spinnaker Support is
JULY 2017 |