‘‘
The security and trust that we build with
our clients is what really sets us apart
‘‘
Unlike its contemporaries, they do not
sell virtual machinery, rather a set of
unlimited resources (RAM, memory,
storage) to replicate a physical data
center in a virtual environment. Within
their Cloud Datacenter, they provide
their customers with a basic firewall
for each of their servers. Gigas offers
the most advanced security solutions
through their partnerships with some of
the leading firewall vendors such as
Fortinet.
Their Cloud Datacenter solution is one
of the few in the world to comply with
the new European Code of Conduct for
Cloud Infrastructure Service Providers.
This, in turn, ensures optimum privacy
of customer’s data and is in
compliance with the strict European
Data Protection regulations.
In addition to all the services
mentioned above, Gigas is obsessed
with providing the best technical
support among its contemporaries.
They understand that in complex
environments problems are bound to
spring up, which is why they strive
towards providing a knowledgeable
and empowered customer technical
support to solve customer issues and
queries as soon as possible. With a
track record of solving over 80% of
their customer queries within their first
contact itself, Gigas holds an
unprecedented position in providing
customer satisfaction.
| JULY 2017
An Inspiring Duo with an Eye for
the Future
Gigas was found and built from the
bottom by the duo of Jose Antonio
Arribas, who currently holds the COO
position, and Diego Cabezudo, the
CEO of the company. It was them who
spotted SAP as the perfect match for
the cloud services they wanted to offer
their customers. Their ideas and astute
prediction of the future market trends,
propelled Gigas to what it is known as
today.
Their combined experience of over 40
years in the tech arena, led Gigas to
become the leading cloud hosting
company in Spain and a growing force
in the Latin American market. Among
the two, Jose holds a Bachelor of
Science degree in Information
Technology, whereas Diego completed
Telecommunications Engineering from
the University of Navarra in Spain. The
latter further continued with his study
by completing an Executive MBA
course from the London Business
School.
Living up to the Responsibilities of
Hosting a SAP Platform
It is of enormous responsibility to host
a SAP platform that supports some of
the most critical processes and
information of a company. Customers
are always on the lookout for
companies that can provide an
enterprise grade service, but at the
same time be available locally
whenever there is a requirement for
complex implementations or when a
problem arises. Gigas, with its local
offices and personnel throughout Spain
and Latin America, a proficient
technical support team in Spanish, and
other unparalleled services, it provides
a significant advantage for its
customers.
Gigas was one of the first cloud
providers who were awarded with the
SAP “Infrastructure Operations
Service” certification in 2014. Having
gone through the process of certifying
their platform and with the experience
of having deployed dozens of SAP
environments, Gigas knows how to
optimize the platform so that the
processes can run smoothly, efficiently
and reliably. This triggers an
improvement in performance,
productivity, and corporate efficiency.
In fact, their certifications and
expertise have helped many of their
existing customers to make the
decision to migrate their SAP
applications to the cloud. Cloud
computing has solved and improved IT
operations from different angles, but it
also offers significant advantages to
today’s companies. It is therefore easy
to understand why Gigas platform
became the solution of choice for many
customers and SAP partners to deploy
their SAP installations.
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