THE
PROLIFERATION
OF
COMPLEXITY
E
nterprise software has failed us! For decades,
vendors and consultants have claimed a savings of
20-30% with the implementation of MRP, CRM,
ERP .. or a plethora of other offerings over the years. Far
too many of these systems fail to realize the benefits that
justified the initiative to begin with. Most companies
embark upon the enterprise software implementation with
big fan fare, company wide town-halls, memos and armed
with an army of consultants. After several months of
implementation and hundreds and thousands of dollars
spent, the majority of the workforce figures out a way to
‘bypass’ the system and its use is relegated to a handful of
poor souls in the back-office departments.
Why does this happen? A study by Sand Hill Group shows
that only 1 percent of potential users of the system, cited the
cause as a lack of software functionality. An overwhelming
70 percent cited usability and complexity as the main
38 August 2017
About TiZE
TiZE optimizes operations for
formula based manufacturing rms
such as coating companies
through its agship product
RealWork™. The company is
passionate about solving real
operational issues and enable real
work. Its mission is to reinvent the
drab and archaic world of ERP
systems by building modern,
usable business software.