We form long-term partnerships with our customers
based on trust, support and bottom-line, measurable ROI
questions, ensuring their systems continue to run efficiently.
Second, its Professional Services and Education Group
provides ongoing training so that customers can
continuously receive additional value from their ERP
systems. With a solid team of project managers, solution
architects, and subject matter experts in place, the
Professional Services team offers assistance from planning
and implementing the new ERP solution through full
adoption and ongoing maintenance of the solution with
training, shadowing, mentoring and change management
support.
And third is the Customer Success Group, which works
proactively with customers to extract maximum value from
their IQMS products and services. Team members from this
group collaborate with customers to recognize their uses of
and experiences with the software, identifying any gaps.
Centered on their findings, the team will offer
recommendations and work with their IQMS Support and
Professional Services counterparts to provide customers the
training, knowledge and resources to maximize their
operational efficiency and effectiveness, ensuring customers
reach their business goals and objectives.
What most stands out about IQMS is its Implementation by
Design™ approach for getting customers up and running
successfully in a predictable timeframe. Importantly, its
implementation approach parallels the manufacturing
process. This accelerates understanding and buy-in among
customers about the people and processes required to get an
enactment into production effectively and on schedule.
Remarkable Impressions of Employees behind the
Successful Journey of IQMS
IQMS appreciates that company employees are vital to its
success. The company stats include a 25% improved
headcount over the past year alone. IQMS is known for its
completely integrated
‘ Our
ERP and manufacturing
‘
system helps clients to