Attracting and Retaining
skilled workers in hotels and restaurants
This research study was commissioned by the Malta Hotels and Restaurants Association (MHRA), conducted by HVS Greece Office
and Part-Financed by the European Union European Social Fund (ESF) - Operational Programme II – Cohesion Policy 2007-2013,
Empowering People for More Jobs and a Better Quality of Life. Project partners included the Malta Tourism Authority,
the Institute of Tourism Studies, the Employment and Training Corporation and the University of Malta. Refer to
www.mhra.org.mt for the full study.
1.
Objective of the
Study:
As the Maltese tourism industry continues to expand in
terms of its volume and value across all twelve months
of the year, one of the major challenges that are being
faced relates to the ready availability of a skilled work
force which is willing to look at employment within the
hotels and restaurants sector. This sector’s attractiveness as a long-term employer is currently facing some
stiff competition from other areas of Malta’s diversifying economy and it was in recognition of this that the
need was felt for a Research Study to be conducted.
INSIDER SPECIAL EDITION
The Research Study was commissioned by the MHRA to
identify a number of proposals and success factors that
will be incorporated into a Strategic Action Plan for the
purpose of attracting and retaining a steady stream of
skilled workers interested in long-term employment
with hotels and restaurants.
The Strategic Action Plan aims to contribute concrete
proposals which have been established on the basis of a
scientific and practical approach and achieve the goal of
increasing the tourism industry’s attractiveness, further ensuring that it is appropriately staffed in line with the Tourism Vision for year 2030 set by the Maltese government.
2015
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