insideKENT Magazine Issue 63 - June 2017 - Page 137

HEALTH+WELLNESS AWARD-WINNING CARE AT THE MIRAMAR The Miramar is an award-winning care home THAT HAS RECENTLY WON AWARDS IN BOTH THE REGIONAL AND NATIONAL FINALS OF THE GREAT BRITISH CARE AWARDS. THEY ARE ALSO TWO TIME FINALISTS IN THE PRESTIGIOUS LAING BUISSON AWARDS FOR MANAGEMENT EXCELLENCE, HAVING BEEN NOMINATED IN 2015 AND 2016. THE MIRAMAR IS RECOGNISED AS A CARE HOME THAT IS SETTING THE STANDARD FOR EXCELLENCE IN CARE THROUGHOUT KENT. There can be nothing more important than ensuring that the most vulnerable in society are cared for in a manner that is kind and compassionate, and that offers them a safe and trusting environment that meets all of their needs and wants. The role of the Care Quality Commission (CQC) is to inspect care services to reassure the public that this is exactly the quality of care that is being delivered. The Miramar’s overall ‘good’ rating is a real testament to the hard work undertaken by the staff, and shows clearly that they are providing just that type of expert service to their residents. have a large housekeeping and hospitality team to ensure that they are as capable as any hotel and that their guests are as comfortable as they would be in a hotel. Located in Herne Bay, with idyllic sea views, the Miramar offers industry-leading care in a warm and comfortable environment. The Miramar is more than just a care home. While they provide skilled nursing and dementia care to many residents, they also Darren Humby took over as general manager of the Miramar in February of 2016, having already been the care services manager for One of the keys to the Miramar’s success is that the residents have a say in how their care home is run and are able to let staff know exactly what they want and expect. Another defining feature is the ability for couples to be able to stay together. over a year. With a varied and extensive nursing career to date, Darren says: “Once upon a time, I could not have imagined working in a care home let alone feeling that this is the best job I have had throughout my career. In March 2016, the Miramar was inspected by the CQC, who undertook a thorough review of its services assessing the overall quality and, importantly, the standard of care that the residents receive. Miramar achieved an overall ‘good’ rating, which is great news. Today, like every day, the goal is for us to achieve an ‘outstanding’ rating in everything the Miramar does.” 137