insideKENT Magazine Issue 35 - February 2015 | Page 154

LOCALBUSINESS ONE OF KENT'S LEADING SOLICITORS insideKENT talks to Emma Lee, partner at T G Baynes How long has T G Baynes been in practice? Thomas Godfrey Baynes established the firm in Bexleyheath in 1895. The firm is very different now in comparison to how it was then. It began expanding in 1915, with the opening of offices in Dartford and Orpington in 1952. The firm subsequently incorporated other practices including Messrs RLW Rons & Co, Messrs A R Wills & Co, Messrs W H Fowke & Co, Messrs Dowding & Dowding, and Messrs Chancellor & Ridley. More recently, Gough Clinton and Broom and Braund & Fedrick have been incorporated, enabling us to continue to maintain a presence in both Welling and Sidcup too. In which client services does T G Baynes specialise? The firm is included in The Legal 500 and recommended for its work in Commercial Conveyancing, Family Law, PI, Clinical Negligence, and Wills and Probate. The firm also provides services in Civil and Commercial Litigation including landlord and tenant law, neighbour disputes, debt recovery, cohabitee disputes, contractual matters and cross border problems, employment law and residential conveyancing. What advice would you offer to an individual who requires professional legal advice, and is considering appointing a solicitor? Make sure you are comfortable with the fee earner you are dealing with. Trust and confidence is the most important part of our relationship. Get as much information about the costs as possible. Even where a fixed fee has been quoted, some firms will catch you out with extra charges contained in the 'small print'. Ask friends and family and check out websites. Other people’s experience will often help you decide which firm is right for you. How does T G Baynes ensure its clients' experience is as stress-free as possible? Part of our philosophy is the recognition of the need to listen to clients, talk over their concerns and help them at every stage. We thrive on building enduring client relationships based on proven professional and practical skills. We are flexible, reliable and pragmatic. This is evidenced by our many repeat clients and the range of payment arrangements we can provide. The team at T G Baynes prides itself on excellent communication, fast response times and delivering the best service possible. What qualities make T G Baynes stand out from its immediate competitors? The firm has attained the quality standard for Investors in People and it has also been awarded the quality mark necessary for public funding work in the specialist area of family law. Our solicitors have achieved membership of APIL (Association of Personal Injury Lawyers); AVMA (Action Against Medical Accidents); Resolution (family matters); STEP (the Society of Trust and Estate Practitioners); and The Law Society’s Conveyancing Quality Scheme. We offer proven expertise and value for money. The firm is involved, through the efforts of Richard Thomas, in the Bexleyheath Bid, which works to improve the perception and image of the town, transport, and ensuring it is clean, safe and secure. Our staff also attend free advice clinics for those suffering domestic violence. The firm is passionate about giving back to the community it serves and its partnerships with other charities, and local initiatives are integral to achieving this aim. What does T G Baynes have in store for 2015? The firm continues to look for opportunities to grow and develop and is hoping to expand again, creating more local job opportunities. We will maintain our commitment to the local community with planned activity supporting local schools and charities. We also expect to be running a number of promotions on our website during the year – www.tgbaynes.com – as well as extending our regular website/ Twitter updater service giving news on new legislation and cases that affect everyone. Since June 2004, the firm has held Lexcel accreditation, making it one of the few firms in England and Wale ́Ѽ