insideKENT Magazine Issue 22 - January 2014 | Page 157
ADVERTISEMENT FEATURE
TAKING THE WORRY OUT OF
CHOOSING THE RIGHT HOME CARE
Choosing the right care at home can be a confusing and in some cases stressful time, whether
you are paying for it yourself or are funded by the local authority. Picking the right provider
can be a tricky business and you want to have the confidence that you are purchasing your
care from a tried and trusted local provider who knows the area.
Avante Community Support is a registered charity
and a CQC registered provider. Our team has
been providing quality care across Kent for over
20 years. All our carers are fully trained and are
regularly updated to the required care standards,
have enhanced criminal records checks and are
regularly supervised and spot checked by our
team of experienced senior carers.
We use the latest computer systems to
ensure that you have regular care staff and backup carers to consistently deliver your care to a
high standard when your regular carers are on
their annual holiday or are unavailable for any
reason. We endeavour to ensure your care is
delivered whatever the weather, and we have a
24 hour out of hours support line, 7 days a week
in case you have problems or need emergency
support. So you are never without a carer.
Whilst no one can claim to be perfect, in a
recent survey of 200 customers in Kent, we
showed satisfaction ratings of 92% - one of the
highest in the country. It showed that our carers
are reliable, well trained and flexible and
understand your needs. No request is too small
and we can provide care from as little as 30
minutes a week to a full 24 hour live-in service
on a temporary or permanent basis to give your
family carer a break.
We offer a flexible care service, tailored to
your personal needs. Our service plans have the
full involvement of you and your loved ones to
ensure we deliver exactly what you or your loved
one needs, to maintain your independence for
as long as possible or to get you back on your
feet as quickly as possible.
Avante Community Support provides the
following services on a regular basis:
• Drop-in care visits
• Mealtime support
• Dressing and
grooming
• Pet care
• Domestic support
• Nutrition
management
• Home from
hospital care
• Personal care
• Night time support
• Shopping
• End of life care
• Bereavement
support
• Live-in services
• Bathing and
showering
• Dementia care
• Companionship
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In fact, anything you need to help you live
independently at home for as long as possible.
If for any reason we are unable to provide
a particular service directly, we have links to other
service providers to help with things such as
gardening, house maintenance, hairdressing,
obtaining mobility equipment etc.
To find out more, please call us to arrange
a visit by one of our staff to assess your needs
and expectations for the service and to make an
informed decision about your care arrangements
with no pressure. If you change your mind or
have no further need for care, you have no long
term commitment to use our care services.
CQC Registered Provider
Member of the UKHCA
ISO-9000 approved
Investors in people.
If you would like to contact us or know more about
the home care we provide please call our Kent
branch on 01622 351166
www.avantepartnership.co.uk