Innovations Into Success Summer 2016 | Page 25

UKSPA Directory

UKSPA CLARITY

Managing Operations with CLARITY
Managing a Science Park , Technology Park , Innovation Centre or Incubation Centre is a complex task , requiring many different skill-sets and a thorough understanding of all aspects of the operation . One of the keys to effective and efficient management is a comprehensive set of systems and tools to assist with the day-to-day tasks , as well as provide a repository of information and statistics for analysis . UKSPA aims to play key role in this area , assisting the Membership to streamline the operational tasks and increase their efficiency . This assistance can be obtained in the form of consultation and analysis , through the UKSPA ASPIRE framework , and also on a more practical level , in the shape of UKSPA CLARITY .
UKSPA CLARITY is a comprehensive software management tool developed over several years by UKSPA , in association with technology partners , ra Information Systems . The system has been designed specifically to manage multi-occupant , technology-focussed organisations , and covers the whole range of management tasks facing an operations team , from sales pipeline to lease & licence management , billing to financial reporting , conferencing to digital signage , asset tracking to repairs & maintenance , client surveys to visitor security . The major benefit of implementing such an industryspecific solution as UKSPA CLARITY is that it provides a focal-point for all operational activities . No longer is it necessary to maintain multiple spreadsheets for each aspect , with the inevitable duplication of effort and data that this entails . Instead , all of the key data is held in one central database repository , easily accessible by the entire team and always up-to-date . This ensures that key tasks are never overlooked , management reporting is simple , and errors are eliminated .
Whilst there is a common core of functionality available , each installation is unique , entailing a certain amount of consultancy and tailoring to ensure that the delivered system matches the needs of the end-users . solutions for over 10 years , and summarises the main benefit of UKSPA CLARITY as being , “ a completely focussed , integrated management suite , providing a clear view of the current and future state of operations , at any time , from anywhere .”
An exciting example of this can be seen in the most recent addition to the suite of available options , an online Dashboard module . This allows quick and easy analysis of current trends in occupancy , enquiries , maintenance tasks or a number of other aspects , to be viewed from any web-enabled device . This is just one of a number of innovative features designed to ensure that users always have a clear view of the bigger picture . Furthermore , statistical information can now be collected , collated and stored for analysis purposes , using the UKSPA CLARITY Tenant Survey module , which allows customised surveys to be completed quickly online by tenant companies . This provides the necessary data for both internal reporting purposes and to form the basis of the UKSPA Annual Survey returns , not only saving time and effort , but also portraying a highly professional image to tenant companies .
UKSPA CLARITY already has a wide user base in the UK , with over 40 Science Parks , Technology Parks , Innovation Centres and Incubation Centres using the system on a daily basis , a figure that is set to increase rapidly as word spreads about the many benefits of the system . The system will continue to move forward over the coming months and years , with interest now being expressed from several international associations , and fresh ideas being supplied by existing and prospective users alike , helping to take the system to the next level and ensure a rewarding experience for all concerned .
For further information , or to arrange a consultation to better understand how it could benefit your operation , please contact UKSPA CLARITY Business Development Manager , Ian Underdown on + 44 ( 0 ) 1246 459 446 or email info @ ukspa-clarity . com
This consultancy is managed by a very experienced team from ra , led by Product Director James Chaffer . James , who is also UKSPA ’ s Business Affiliate Director , is backed by a dedicated team of software developers , business development colleagues and , perhaps most importantly , UK-based support staff , available to provide assistance to users on any matter relating to their use of the system . James has been working on management software
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