Innovation Cultures - Thinking Innovation | Page 20

INNOVATION IN THE PUBLIC SECTOR :

by Teresa Di Cairano

?

There is a part of the economy where change appears to be so imperceptive that innovation in government would appear to be an oxymoron . While hoody-wearing-start-up entrepreneurs gather around counter-culture cafes and hip offices to discuss the next big thing in the likes of Silicon Valley and other innovation hubs , the public sector often lags behind in innovation . Often its overwhelmingly beige cubicle environments are not the kind of workspaces that inspire creativity . More importantly , however , they often are slowest in moving the needle on creating a more innovative culture .
Innovation Cultures , Editorial Director , Teresa Di Cairano had an insightful conversation with Mike Lachapelle , Intervista faculty member and consultant who leads Innovation executive education programs . What follows is an interesting look at the challenges and opportunities , as well as some success stories from governments around the world that are using design thinking , open innovation and business model approaches to innovate and ultimately contribute to changing the DNA of public sector culture .
How do you see innovation as a possible catalyst for creating the future of government ?

The greatest challenge to transformation is the tyranny of common sense that tells us it can ’ t be done in any other way . Sir Ken Robinson
We face a new reality today . There are forces at play this century that have no precedent . The turmoil in markets , constrained government resources and budget challenges are some of the key influencers . Citizens are highly connected , more socially aware and much better informed . At the same time governments are faced with citizens who are increasingly demanding a role in policy and service design . The changes unfolding and driving our society are outstripping the public service ’ s ability to adjust and innovate .
ic
The focus in the public sector seems to be on austerity measures and cost-cutting . How does that influence innovation in government ?
ml
We have to be concerned that a lot of what we are seeing in the government today is being driven primarily by what we call efficiency innovations – essentially doing what we do , but more effectively . What it doesn ’ t allow , is the ability to change the dynamic around you .
One of my favorite authors is Sir Ken Robinson who frequently addresses innovation . He contributes great insight , noting that the greatest challenge to transformation is the tyranny of common sense that tells us it can ’ t be done in any other way .
18