“
We don’t turn off our
brains at 5pm – and
that doesn’t mean you
have to stay at work or
pound on a keyboard
all night. I like to think
of it more like work-life
integration.
Any adoption of a Results Only Work Environment (ROWE)?
ML: Interesting thought, but I find it would be difficult to implement in
non-revenue areas where the results and targets are more ambiguous.
In areas like sales, revenue, customer services it could work but if you
think of the average work of an IT architect or engineer, it would be
more difficult to view the results.While it is part of the dialogue, we live
in a complex corporate structure, so a strict ROWE approach would be
difficult and your physical presence still counts.
Finally, is there a Work-Life balance in an always on, always
connected world and does the bank keep any policies or
implicit work norms?
ML: I don’t know that we have any hard guidelines on this. We may have
an aspirational stance that we provide the technologies that provide
the flexibility of working from anywhere and they can manage it.
On a personal note, the modern world is such that we don’t turn
off our brains at 5pm – and that doesn’t mean you have to stay at
work or pound on a keyboard all night. I like to think of it more like
work-life integration.
On a lighter note...
What is your favorite way to start your work day: Coffee, Tea, Latte or Espresso?
Latte
Where do you do your best work?
On the patio with a glass of wine. If you need to think freely, you need to relax.
What is your favorite tech gadget?
Smartphone
What is the best thing about being the ‘work space of the future’ guy?
That we are on the front lines of something that does not have a consensus view. And there is no
right answer - people will evolve a working style that fits them and they will use whatever part of
the technologies and facilities that work for them.
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