INGENIEUR
VIP services. Our goal is to implement self-service
resources such as information access based on
AI-assisted video. Specifically, we mean facial
recognition, passenger route/flow analysis, and
wait time analysis resources that are enabled by
digital connectivity between passengers and airport
facilities, and between the airport and airlines.
Regarding security screening, we understand
that most passengers are nonthreatening, and
heightened measures are only required for very
few. Based on this, we discussed the possibility
of simpler security screening with the General
Administration of Civil Aviation and other official
institutions. A differentiated-classification security
screen is currently implemented in Shenzhen
Airport - a process that we continue to refine.
Our goal is to provide facial recognition services
through big data analysis for all passengers
entering and leaving Shenzhen Airport. Facial-
image-based access control eliminates the need
for manual passenger identification and reduces
the amount of time spent waiting in lines.
Innovation on this scale requires a
comprehensive plan. Therefore, we have worked
with ecosystem partners such as Huawei to
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promote the development and construction
of a future-ready airport. It has taken us a year
and a half to streamline business scenarios in a
simplified manner and integrate the infrastructure,
data architecture, and data platforms. To be
specific, we implemented an overall plan -
including top-level design, architectural model,
and data governance policies; performed joint
innovation to manage uncertainty, iteration, and
ecosystems; and drafted enterprise and industry
standards for a future-ready airport showcase.
On August 28, 2018, a Beijing Capital Airlines
flight to Macao made a successful emergency
landing at Shenzhen Airport. The decision by the
pilots to divert to Shenzhen is a testament to the
industry’s trust in our future-ready facilities. We
believe that with further application of innovative
technologies, we can do even better.
In the future, we will continue to work with
ecosystem partners such as Huawei to deliver
scenario-specific services, manage scenarios
on the platform, and open platforms to the
ecosystem. We will build a world-leading future-
ready airport by focusing on security, efficiency,
and the quality of the passenger experience.