Ingenieur Vol 71 ingenieur July 2017 | Page 68

INGENIEUR The strategic objectives and initiatives for digital innovation are outlined in Figure 4. Support the adoption of technology by micro, small and medium enterprise(MSMEs). While the number of Internet users has grown at a brisk 16% annually from 2008 to 2013, a large proportion of businesses in ASEAN still lag in terms of technology readiness and usage. There are opportunities for enabling MSMEs to fully adopt digital technologies through addressing key barriers that prevent them to do so, such as awareness of potential benefits, technology capability, ease of adoption, access to finance, and availability of different solutions and platforms. MSMEs’ adoption of digital technologies will allow them to achieve significant uplift in productivity, efficiency, and market expansion within the region. Support financial access through digital technologies. A large share of the ASEAN population remains unbanked. The opportunity exists to significantly increase financial access by leveraging digital technologies. However, capturing this opportunity may require creating an enabling policy and regulatory environment that allows digital financial inclusion to flourish, which include developing new banking requirements, addressing several barriers that may affect the uptake of mobile banking services (for instance, data infrastructure, regulations requiring customers to visit a branch to open accounts), as well as risks consideration. Improve open data use in ASEAN Member States. Open data—machine readable information, which may include Government and private sector data, that is made publicly available to others—has generated a great deal of excitement around the world for its potential to empower peoples, change how Government works, and improve the delivery of public services. At a global level, open data can help unlock US$3 trillion to US$5 trillion in economic value annually across seven sectors. ASEAN Member States are at different levels of maturity in terms of data production as well as open data development, which suggests a large potential for further growth. The focus of MPAC 2025 is on Government-level open data. 6 66 VOL - SEPTEMBER 2017 VOL 71 55 JULY JUNE 2013 Support enhanced data management in ASEAN Member States. Data management (predominantly company and individual level data), including issues relating to data privacy, data analysis and interpretation, data storage, and cross-border data transfers, has a significant implication on the development of businesses in ASEAN. Progress varies considerably among ASEAN Member States in this area and there is a significant opportunity to improve transparency and accountability on requirements and identify areas to enhance performance. Initiative 4: Enhance the MSME Technology Platform. This initiative will support the plan of the ASEAN Co- ordinating Committee on MSMEs (ACCMSME) to promote key technology usage and its application to business by detailing the steps required to achieve the strategic objective. Additionally, MPAC 2025 will enhance co-ordination among different stakeholders to achieve this initiative, including: ACCMSME, ASEAN Telecommunications Senior Officials Meeting (TELSOM), business associations and councils, and others. To ensure that MSMEs in ASEAN leverage digital technologies and encourage their adoption among MSMEs, a first step will be to address the current lack of understanding on barriers to digital adoption for MSME in the region. A survey will be conducted among MSMEs in each ASEAN Member State to gain a deeper understanding of the current situation in relation to digital adoption, as well as the key barriers preventing adoption. This survey will also examine the current approaches being used in each ASEAN Member State to support digital adoption by MSMEs. A forum will be established for Government officials in the MSME and ICT space to understand the current barriers and share lessons on successful interventions currently being used in ASEAN. A key component for addressing digital adoption will be to strengthen the existing ASEAN SME service portal by responding to the insights from the MSME survey, as well as developing a digital technology platform which draws on best practices offerings from within and outside ASEAN. Potential areas of opportunity