Improving Hong Kong Street Waste Disposal Experience May 2019 | Page 82

Design - App 120 Design - App Report for issues Monitor activities via dashboard 3. Users can also report an issue for example incorrect information, bin damages etc by few simple steps. This can make them feel empowered and able to make an impact. 4. Related departments will have access to the dashboard to see all the issues reported by the public and take action accordingly. This will also link up with the sensor in the bin to give them a complete view on how the bins are doing and gain insight into how they might fine tune their strategy. Design Change x Design Trust Design Change x Design Tr u st 121