Calling all International Personnel…
The International Liaison Officer based at HQ ARRC, is
available to help with any issues you may have during
your time in the UK.
These include (but are not limited to):
• Housing issues (including SFA rules and regulations /
insurance)
• Utilities and local services
• Tax Entitlements
• Education (including information on local schools &
nurseries and access to school places)
• Access to the National Health Service and details of
local surgeries
• Opening UK bank accounts
For advice on any of the above, please contact:
Fiona Traina
International Liaison Officer
HQ ARRC
Tel: 01452 718000
Email: [email protected]
Alternatively, further information and guidance on a
wide range of issues (everything from driving in the
UK, to bringing your pet, installing a home internet
connection or getting a UK TV licence) can be found
on the HQ ARRC website: www.arrc.nato.int then
follow ‘About Us’ then ‘Participating Nations’
Chepstow & Innsworth HIVE
Tel: 01291 645354
Email: [email protected]
Web: www.army.mod.uk/hives
Chepstow HIVE Blog: www.chepstowhive.blogspot.com
Opening Hours: Mon-Thurs 0830-1630, Fri 0830-1600
Sarah Stokes, HIVE Information Support Officer
HIVE is a part of the Army Welfare Service, and as such we are the MOD’s primary information provider and a resource
available to Unit Commands, Service Personnel, their Family Members and the wider Service Community.
The HIVE BLOG is an internet-based electronic notice board, which is updated with news, events and important official
Service community information on an almost daily basis.
Carillion Amey Housing – advice & guidance
There is lots of advice and
guidance on the Carillion Amey
housing website, in their guides,
factsheets, forms and checklists.
There are guides for ‘Living in
Service Family Accommodation’
and the ‘Process for complaints
about SFA services’. There
is advice of what to do for
emergencies such as a fire in the
home, water leaks and gas leaks.
The factsheets provide advice on
many different subjects for living in
a Service home - heating problems,
managing utility bills, the furniture
service, vital safety inspections,
safety in the home, running a
business, keeping pets, protecting
your family and home in the winter,
additional needs adaptions, and
damp and mould issues.
There are forms and checklists
to assist you for when you are
moving-in and moving-out of the
Service home – standard checklists
and booklets, 14 day observation
form (move-in), in-occupancy
furniture form, notification of proxy
form, and the Walkaway Scheme.
Do check the website for full
information/advice and details of
the various subjects. The guides,
factsheets, and checklists can
be printed off and kept for your
information.
www.housing.carillionamey.co.uk
theIMJIN SUMMER 2018
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