1. Understands and adheres to the Standards and Ethics as set out by the IIC&M including Client Care, Personal Professional Conduct, and Professional Relationships.
2. Understands and demonstrates the Key Values exhibited by an IIC&M Coach or Mentor.
3. Explores with the Client what their agenda for the session is, establishes clear agreements that fit with the Client’s objective/goal, and coaches/mentors to the Client’s agenda, not the Coach’s/Mentor’s own agenda, ensuring fulfilment.
4. Determines if there is an effective match between his/her coaching/mentoring ability and the needs of the Client.
5. Reflecting on the Client’s needs for each session, and in the moment chooses the most effective approach.
6. Uses a range of tools and techniques to support the Client; increases their awareness and/or assists them in achieving their desired results.
7. Clearly explains the purposes of techniques and/or exercises, where applicable.
8. Moves back and forth between where the Client is now and where the Client wishes to go.
9. Demonstrates and maintains confidence throughout the Coaching/Mentoring session.
10. Is open as a Coach to not knowing and taking risks.
Is open as a Mentor to not knowing.
11. Appreciates it is the Client’s responsibility to resolve their own issues, make their own decisions, and take their own actions.
The Coach empowers the client through their coaching skills, whereas the Mentor empowers the client through their advice, guidance, and sharing of personal experiences.
12. Demonstrates respect and adapts to the Client’s learning style, goals, ideas, actions, perceptions, beliefs and fears.
For mentors, this is based on the mentor niche market and general ability to participate.
13. Manages the Coaching/Mentoring Process so that the session ends on a positive note.
14. Manages the time well in the session, ensuring that a positive outcome for the session is achieved.
15. Ensures that the Client remains independent of the Coach/Mentor and does not become dependent or reliant on the Coach/Mentor.
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