CRM & CALL CENTRE SERVICES
Hybrid Interaction Media Hut
Ant Marketing Ltd
Hybrid Interaction is the industry leader in iGaming CRM advisory services . Through handson solutions , we help our clients in the areas of CRM Strategy Building , Retention Marketing , Conversion Tactics , Loyalty Schemes and VIP Management .
Because no two clients face the same challenges , we tailor our services and recommendations to individual organization ’ s . Our deep understanding of the iGaming industry allows us to provide solutions for a wide range of operations .
Our clients include the iGaming industry ’ s biggest names as well as smart newcomers who want to start strong . We provide expertise to a wide range of iGaming clients , including Online Casinos , Poker , Sports Betting , Lotteries , Backgammon / Skill Games , and Financial Trading Verticals .
Media Hut offer a complete Direct Mail solution to target your players .
From CD ’ s & scratch cards to letters and flyers ... ‘ If it fits through a letterbox ... we can do it !’
• Variable Data Print
• Data Cleansing & Enhancement
• Lower Postage Costs
• Higher Delivery Rates
• Maximum Response
Acquisition , Conversion and Retention - use Direct Mail for your next campaign .
Contact : T : + 44 ( 0 ) 115 987 3777 E : sales @ gamingdm . com
Salesforce
Salesforce1 is a platform for iGaming business success . It can transform how companies sell , service and market to customers . Many iGaming brands already leverage Salesforce1 to drive loyalty by connecting with customers in new ways . Salesforce helps iGaming brands build a true single customer view , gain insight , plan better campaigns , identify retention risks , personalize gaming experiences and deliver amazing social services . Companies can connect customers , products , employees and partners to drive revenue , reduce costs and innovate everywhere .
0800 0921223 www . salesforce . com / uk / gaming
Established in 1989 , Ant Marketing is UK ’ s number one independent outsourced contact centre service provider with consultative and strategic project management approach .
Our experience and expertise spans across multiple verticals including e-Gaming , Payment Solutions , Finance and Banking industry sectors .
We o�er pro�ect strategy consultation , implementation and execution utilising multiple communication channels such as outbound , inbound , live / interactive chat and SMS .
We have 2 state of the art contact centres based in �he�eld and employ over ��0 sta� . We also have a large International division based at our �� in �he�eld o�ering 20 languages and employ over 100 native speaking agents .
We are members of DMA , IIP , FCA authorised , PCI compliant and are adherent to GamCare & Gamble Aware disciplines .
Our services to e-Gaming sector :
• “ RND ” registered no deposit / bet conversions
• Dormant customer reactivations
• VIP customer reactivation & support
• New player acquisition
• New customer welcome calls & conversion to depositing players
• Live in game betting
• Interactive Live Chat
Marius Remeikis Account Director T : + 44 114 307 2255 E : marius . remeikis @ antmarketing . com www . antmarketing . com
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