iGB Marketplace Directory 2015/16 | Page 96

Lottery Software Universal Becomes Personal Since 2011, INTRALOT launched and elaborated deeply on the Universal Gaming Experience strategy, which consists a landmark on the development path of its products and services. T he strategy of Universal Gaming places the consumer even closer to the heart of the product and services design, and personalization is an integral part of the development process. The portfolio of INTRALOT follows an omni-channel distribution strategy, combining land-based with interactive approaches so as to offer a more concise and personalized experience to the player. Regarding the interactive gaming, our emphasis lies not only on the desktop and mobile user but also on the emerging home user, mostly through the interaction with Smart TVs. INTRALOT Interactive, as part of the INTRALOT Group, delivers the latest in interactive lottery software innovation and has excelled throughout the years in supporting either its own B2C regulated operations or its renowned B2B customers. We combine valuable expertise from our customer facing operations to the benefit of better technologies that are tied with highly demanding specifications set by the governmental agencies. This has resulted in the most reliable, secure and optimally performing Platform and we are proud to have a track record of successful implementations in all parts of the world. In 2015 INTRALOT partnered with an industry leading and award winning interactive gaming platform supplier, Bit8 in order to further enhance the platform features with AI powered promotions, bonus, rules, and segmentation engine. iGaming platform A state-of-the-art (real-time) player account and relationship management system that meets 96 | Marketplace 2015/16 the growing demands of the lottery industry and enables the expansion of sales and services across all virtual sales channels and product verticals. Our platform enables a unified approach to player registration, verification, single e-wallet and banking integration and e-payments through all sales channels. It also seamlessly supports participation with loyalty cards through the retail network, essential for all Lotteries wishing to fully converge their networks. The solution supports all the required functionality traits for successfully managing a diverse games portfolio addressing different players segments, which can include: Lottery Games (incl. lotto, fast draw/keno type games, e-instant scratch games, bingo games etc.), Sports Betting, Casino Games, Racing, Virtuals, Skill Games. Some of iGaming’s platform key benefits are: Maximize Player Lifetime Value: Extract more value from existing players and optimizing the amount of value that can be obtained from new ones, while minimizing churn and loss. Reduce Costs via Artificial Intelligence: Our artificial intelligence (AI) technology facilitates easy management of dynamic customer segments and real-time reporting. Hence, it allows operators to reduce costs by providing the ability to tailor customer service without incurring the normal overheads associated with it. No Unnecessary Technical Limits: Scale up to handle even the largest of player databases and allow flexible deployments across multiple game verticals. Our modern and modular design