CATEGORY SPONSOR
CUSTOMER
RELATIONSHIP
MANAGEMENT & CALL
CENTRE SERVICES
Echo-U is, indisputably the UK’s No. 1 contact centre in
the e-gaming sector. Working with the World’s leading
e-gaming brands and operators for over 10 years, we
provide strategic input, pioneer new systems and have
valuable conversations with their customers throughout the
entire customer journey.
We offer our clients an integrated range of products and
bespoke services including:
• Inbound customer service
• Proactive and reactive live chat and email response
• Dormant customer reactivation
• ‘Registered not deposited’ and ‘second time deposited’
campaigns
• Welcome and VIP calls
• Integration with client systems (Playtech, OpenBet etc)
• Strategic insight and consultancy
Contact:
David Blakey, Director & Joint Owner
Email: [email protected]
Tel: +44 (0) 191 255 8797
www.echo-u.co.uk
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